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Dental · head to head

Dentally vs Softdent

Dentally logo

Dentally

Dental

Cloud Dental Practice Management

From
Free
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Only Dentally has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: Dentally covers Cloud scheduling, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dentally and Softdent actually diverge.

Attributes where Dentally and Softdent differ
AttributeDentallySoftdent
Starting priceFree$249/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Windows
Founded20152010

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentally

  • Cloud scheduling
  • Digital charting
  • Patient portal
  • SMS/Email reminders
  • Patient communication
  • Imaging support
  • Mobile app
  • Dolphin

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Insurance claims
  • Inventory management
  • Planmeca

Both cover

  • Treatment planning
  • DEXIS
  • Carestream
  • HIPAA Compliant
  • SSL Encryption
  • Daily Backups
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dentally

  • Cloud dental practice management for UK NHS and private practicesnot Softdent
  • Appointment scheduling, charting and patient records across multiple sitesnot Softdent
  • Producing clinical notes with AI transcription during appointmentsnot Softdent

Softdent

  • Practice managementnot Dentally
  • Patient schedulingnot Dentally
  • Clinical documentationnot Dentally
  • Financial managementnot Dentally
  • Multi-location coordinationnot Dentally

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentally

  • Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
  • Phone support is not included on the Starter plan, which is chat only
  • Multi site operation and a customer success manager require the Essentials plan or higher
  • AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
  • Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
  • Starter and Essentials are restricted to approved partner integrations

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

Dentally

Free
  • FreeFree
    • Scheduling
    • Charting
    • Patient portal
  • Professional$149/month
    • Unlimited users
    • Advanced scheduling
    • Insurance management

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose Dentally if

  • You need cloud scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Dentally review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is Dentally or Softdent better?
Neither clearly leads. Dentally starts at Free and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentally or Softdent?
Dentally has a free tier; the other does not. Paid plans start at Free for Dentally and $249/month for Softdent.
Does Dentally or Softdent run on more platforms?
Dentally runs on Web, Ios, Android. Softdent runs on Web, Ios, Android, Windows.
Can I use Dentally for free?
Yes. Dentally has a free tier, so you can try it without paying. Softdent starts at $249/month.
What is Dentally best used for?
Dentally is most often used for cloud dental practice management for uk nhs and private practices, appointment scheduling, charting and patient records across multiple sites, producing clinical notes with ai transcription during appointments. Of those, cloud dental practice management for uk nhs and private practices and appointment scheduling, charting and patient records across multiple sites are not what Softdent is typically brought in for.
What can Dentally do that Softdent cannot?
Dentally covers Cloud scheduling, Digital charting, Patient portal, SMS/Email reminders. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Both handle Treatment planning, DEXIS, Carestream, HIPAA Compliant.

Answered from the vendors’ own pages

Dentally: How much does Dentally cost?

Dentally pricing depends on the number of surgeries and tier selected. For one surgery: Starter is £125/month, Essentials is £220/month, and Pro is £320/month. Pricing increases for additional surgeries. All prices exclude VAT.

Source
Dentally: Are there limits on the number of users per tier?

All Dentally tiers include unlimited maximum users, so you can add as many users as needed without additional per-user charges.

Source
Dentally: What's included in the Essentials tier?

Essentials includes multi-site capability, 45 clinical note transcriptions per surgery per month, Dentally Portal access, chat and phone support, and a customer success manager. It also includes everything in Starter.

Source
Dentally: What is the difference between clinical note quotas in Dentally tiers?

Starter includes limited trial AI clinical notes, Essentials includes 45 transcriptions per surgery per month, and Pro includes 90 transcriptions per surgery per month. Clinical notes are not available in Northern Ireland or the Republic of Ireland.

Source
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