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Dental · head to head

Practice-Web vs Softdent

Practice-Web logo

Practice-Web

Dental

Web-Based Dental Practice Management

From
$129/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: Practice-Web covers Web-based scheduling, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Practice-Web and Softdent actually diverge.

Attributes where Practice-Web and Softdent differ
AttributePractice-WebSoftdent
Starting price$129/month$249/month
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Windows
Founded20082010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Practice-Web

  • Web-based scheduling
  • Digital charting
  • Patient portal
  • Mobile app
  • Insurance management
  • Billing integration
  • SMS reminders
  • Basic analytics

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management

Both cover

  • QuickBooks
  • HIPAA Compliant
  • SSL Encryption
  • Daily Backups
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Practice-Web

  • Dental practice management including charting, treatment plans and billingnot Softdent
  • Running patient texting, reminders and online scheduling for a dental officenot Softdent
  • Submitting dental insurance claims and checking eligibility electronicallynot Softdent

Softdent

  • Practice managementnot Practice-Web
  • Patient schedulingnot Practice-Web
  • Clinical documentationnot Practice-Web
  • Financial managementnot Practice-Web
  • Multi-location coordinationnot Practice-Web

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Practice-Web

  • Each dentist beyond 3 adds $20 per month to the practice management subscription
  • The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
  • Migrating from existing practice management software costs a one-off $1,195 database conversion fee
  • Additional intensive web-based training is billed at $75 per hour
  • Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
  • Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
  • Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
  • ePrescribing is charged per provider at $59 per month plus a $99 setup fee
  • Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
  • Support renewal carries a 12-month minimum term
  • Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

Practice-Web

$129/month
  • Practice-Web$129/month
    • Promotional: $179/mo for 12 months
    • Regular: $199/mo first 12 months, then $149/mo
    • Core practice management features
  • Practice-Web Next$178/month
    • Promotional: $228/mo for 12 months
    • Regular: $278/mo first 12 months, then $228/mo
    • All Practice-Web features
  • Practice-Web Pro$272/month
    • Promotional: $322/mo for 12 months
    • Regular: $372/mo first 12 months, then $322/mo
    • All Practice-Web Next features

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose Practice-Web if

  • You need web-based scheduling.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Practice-Web review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is Practice-Web or Softdent better?
Neither clearly leads. Practice-Web starts at $129/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Practice-Web or Softdent?
Practice-Web starts at $129/month and Softdent at $249/month.
Does Practice-Web or Softdent run on more platforms?
Practice-Web runs on Web, Ios, Android. Softdent runs on Web, Ios, Android, Windows.
What is Practice-Web best used for?
Practice-Web is most often used for dental practice management including charting, treatment plans and billing, running patient texting, reminders and online scheduling for a dental office, submitting dental insurance claims and checking eligibility electronically. Of those, dental practice management including charting, treatment plans and billing and running patient texting, reminders and online scheduling for a dental office are not what Softdent is typically brought in for.
What can Practice-Web do that Softdent cannot?
Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Both handle QuickBooks, HIPAA Compliant, SSL Encryption, Daily Backups.

Answered from the vendors’ own pages

Practice-Web: How much does Practice-Web cost per month?

Practice-Web starts at $179/month for the first 12 months (regular $199/month), then $129/month (regular $149/month). This includes core practice management, portals, and support.

Source
Practice-Web: What are Practice-Web's smart tool add-ons?

Smart tools include auto and two-way texting ($90/month), mass email marketing ($35/month), online patient reviews ($69/month), tablet patient forms ($65/month), online scheduling ($119/month), smart caller ID ($119/month), ePrescribing ($59/month per provider), and teledentistry ($49/month). Prices shown are promotional rates.

Source
Practice-Web: Does Practice-Web offer customized pricing?

Yes, Practice-Web states they can provide any customized package. Additional charges include database conversion at $1,195 and intensive training at $75/hour.

Source
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