Dental · head to head
Softdent vs Solutionreach
The short version
- Each has a real cost: Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links; Solutionreach solutionreach publishes no price for any of its four packages; every tier routes to a quote request or a sales phone number
- They diverge on capability: Softdent covers Patient scheduling, Solutionreach covers Automated appointment reminders.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Softdent and Solutionreach actually diverge.
| Attribute | Softdent | Solutionreach |
|---|---|---|
| Starting price | $249/month | $299/month |
| Platforms | Web, Ios, Android, Windows | Web, Ios, Android |
| Founded | 2010 | 2000 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Softdent
- Patient scheduling
- Electronic health records
- Clinical charting
- Imaging integration
- Billing and invoicing
- Treatment planning
- Insurance claims
- Inventory management
Only in Solutionreach
- Automated appointment reminders
- Recall management
- Two-way texting
- Online scheduling
- Reputation management
- Patient surveys
- Email marketing
- Analytics dashboard
Both cover
- HIPAA Compliant
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Softdent
- Practice managementnot Solutionreach
- Patient schedulingnot Solutionreach
- Clinical documentationnot Solutionreach
- Financial managementnot Solutionreach
- Multi-location coordinationnot Solutionreach
Solutionreach
- Patient communicationnot Softdent
- Appointment remindersnot Softdent
- Healthcare practice managementnot Softdent
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Softdent
- Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
Solutionreach
- Solutionreach publishes no price for any of its four packages; every tier routes to a quote request or a sales phone number
- SMS is metered per plan at 1,750, 3,500 and 4,500 messages a month, so a busy practice can exhaust the allowance
- The Enterprise tier is aimed at organisations with 6 or more locations
- Plans are sold on yearly contract options rather than month to month
Pricing, plan by plan
Softdent
$249/month- Starter$249/month
- Patient scheduling
- Clinical records
- Billing basics
- Professional$399/month
- Everything in Starter
- Advanced imaging integration
- Treatment planning tools
- Enterprise$599/month
- Everything in Professional
- Multi-location management
- Advanced analytics
Solutionreach
$299/month- Core$299/month
- Automated reminders
- Two-way texting
- Recall automation
- Plus$449/month
- Everything in Core
- Online scheduling
- Reviews management
- Premium$599/month
- Everything in Plus
- Website chat
- Video messaging
Which should you pick?
Choose Softdent if
- You need patient scheduling.
- You work on Web, Ios, Android, Windows.
- You also want electronic health records.
Choose Solutionreach if
- You need automated appointment reminders.
- You work on Web, Ios, Android.
- You also want recall management.
Questions people ask
- Is Softdent or Solutionreach better?
- Neither clearly leads. Softdent starts at $249/month and Solutionreach at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Softdent or Solutionreach?
- Softdent starts at $249/month and Solutionreach at $299/month.
- Does Softdent or Solutionreach run on more platforms?
- Softdent runs on Web, Ios, Android, Windows. Solutionreach runs on Web, Ios, Android.
- What is Softdent best used for?
- Softdent is most often used for practice management, patient scheduling, clinical documentation, financial management. Of those, practice management and patient scheduling are not what Solutionreach is typically brought in for.
- What can Softdent do that Solutionreach cannot?
- Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Solutionreach covers Automated appointment reminders, Recall management, Two-way texting, Online scheduling. Both handle HIPAA Compliant, Cloud deployment, Web support.
Answered from the vendors’ own pages
Solutionreach: How much does SolutionReach cost?
SolutionReach offers tiered packages based on practice size and SMS message volume: Patient Connect (1750 messages), Practice Efficiency (3500 messages), Practice Growth (4500 messages), and Enterprise (tailored). Specific pricing is not published and requires requesting a quote.
SourceSolutionreach: What payment model does SolutionReach use?
SolutionReach uses yearly contracts. Pricing is customized per practice based on size and needs.
SourceSolutionreach: What features are included in SolutionReach?
All tiers include two-way texting, appointment reminders, patient check-in, payment technology, review invitations, team chat, and mobile app. Premium features like AI receptionist, recall automation, digital intake, and online scheduling appear in higher tiers.
SourceRelated pages
More on Solutionreach
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