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Software · head to head

Dentally vs DrChrono

Dentally logo

Dentally

Software

Cloud Dental Practice Management

From
Free
Rated
-
Full reviewWebsite
DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Dentally has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9; DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • They diverge on capability: Dentally covers Cloud scheduling, DrChrono covers Electronic Health Records.

Where they differ

Only the attributes on which Dentally and DrChrono actually diverge.

Attributes where Dentally and DrChrono differ
AttributeDentallyDrChrono
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidiOS, iPad, Web
Founded20152009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentally

  • Cloud scheduling
  • Digital charting
  • Patient portal
  • SMS/Email reminders
  • Patient communication
  • Imaging support
  • Treatment planning
  • Mobile app

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dentally

  • Cloud dental practice management for UK NHS and private practicesnot DrChrono
  • Appointment scheduling, charting and patient records across multiple sitesnot DrChrono
  • Producing clinical notes with AI transcription during appointmentsnot DrChrono

DrChrono

  • Patient Carenot Dentally
  • Medical Recordsnot Dentally
  • Practice Managementnot Dentally
  • Telehealthnot Dentally

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentally

  • Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
  • Phone support is not included on the Starter plan, which is chat only
  • Multi site operation and a customer success manager require the Essentials plan or higher
  • AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
  • Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
  • Starter and Essentials are restricted to approved partner integrations

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Pricing, plan by plan

Dentally

Free
  • FreeFree
    • Scheduling
    • Charting
    • Patient portal
  • Professional$149/month
    • Unlimited users
    • Advanced scheduling
    • Insurance management

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Which should you pick?

Choose Dentally if

  • You need cloud scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Dentally review

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Questions people ask

Is Dentally or DrChrono better?
Neither clearly leads. Dentally starts at Free and DrChrono at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentally or DrChrono?
Dentally has a free tier; the other does not. Paid plans start at Free for Dentally and On request for DrChrono.
Does Dentally or DrChrono run on more platforms?
Dentally runs on Web, Ios, Android. DrChrono runs on iOS, iPad, Web.
Can I use Dentally for free?
Yes. Dentally has a free tier, so you can try it without paying. DrChrono starts at On request.
What is Dentally best used for?
Dentally is most often used for cloud dental practice management for uk nhs and private practices, appointment scheduling, charting and patient records across multiple sites, producing clinical notes with ai transcription during appointments. Of those, cloud dental practice management for uk nhs and private practices and appointment scheduling, charting and patient records across multiple sites are not what DrChrono is typically brought in for.
What can Dentally do that DrChrono cannot?
Dentally covers Cloud scheduling, Digital charting, Patient portal, SMS/Email reminders. DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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