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Healthcare · head to head

Healthie vs Softdent

Healthie logo

Healthie

Healthcare

EHR, scheduling and client engagement for nutrition, wellness and virtual-first care

From
$19/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Healthie the Core plan is capped at ten active clients, which no working practice stays under, so the real entry price for anyone with a caseload is the 49 dollar Essentials tier or higher.; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: Healthie covers Active client based tiers, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Healthie and Softdent actually diverge.

Attributes where Healthie and Softdent differ
AttributeHealthieSoftdent
Starting price$19/month$249/month
Pricing modelPer month by active client countsubscription
PlatformsWeb, iOS, Android, APIWeb, Ios, Android, Windows
CategoryHealthcareDental
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Healthie

  • Active client based tiers
  • Charting and templates
  • Telehealth
  • Food and symptom journalling
  • Programmes and courses
  • Public API
  • ePrescribing

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Inventory management
  • DEXIS

Both cover

  • Insurance claims

What people use each for

The jobs each tool is most often brought in to do.

Healthie

  • A registered dietitian in private practice who needs charting, scheduling, superbills and a client food journal in one subscriptionnot Softdent
  • A virtual care startup using the API as a compliant clinical backend rather than building charting and scheduling from scratchnot Softdent
  • A wellness group practice selling packaged twelve week programmes with group video sessions and course contentnot Softdent
  • A health coaching business that bills clients directly and needs card payment, intake forms and messaging without insurance complexitynot Softdent

Softdent

  • Practice managementnot Healthie
  • Patient schedulingnot Healthie
  • Clinical documentationnot Healthie
  • Financial managementnot Healthie
  • Multi-location coordinationnot Healthie

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Healthie

  • The Core plan is capped at ten active clients, which no working practice stays under, so the real entry price for anyone with a caseload is the 49 dollar Essentials tier or higher.
  • Insurance billing is not native: claim submission runs through a separately priced ClaimMD integration starting around 30 dollars a month, so a practice that bills payers is buying and reconciling two systems.
  • Costs stack quickly beyond the headline plan, with ePrescribing at 40 dollars per clinician per month, inbound fax at 10 dollars, additional Group clinicians at 50 dollars each and card processing at 2.9 per cent plus 30 cents.
  • Client counting is based on active clients, and the definition of active is set by the vendor rather than by you, so seasonal or intermittent caseloads can push a practice into a higher tier for clients it is barely seeing.
  • It is built around ambulatory wellness and virtual care, so specialties needing lab ordering, imaging, in house dispensing or complex care coordination will find the clinical model too thin and will not find those modules to buy.

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

Healthie

$19/month
  • Core$19/month
    • Up to ten active clients
    • Scheduling and payments
    • Charting and telehealth
  • Essentials$49/month
    • Up to 250 active clients
    • Custom forms
    • CMS 1500 generation
  • Plus$129/month
    • Unlimited active clients
    • Group telehealth
    • Online programmes
  • Group$149/month
    • Unlimited active clients
    • Shared calendar and team management
    • Roles and permissions

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose Healthie if

  • You need active client based tiers.
  • You work on Web, iOS, Android, API.
  • You also want charting and templates.
Healthie review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is Healthie or Softdent better?
Neither clearly leads. Healthie starts at $19/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Healthie or Softdent?
Healthie starts at $19/month and Softdent at $249/month.
Does Healthie or Softdent run on more platforms?
Healthie runs on Web, iOS, Android, API. Softdent runs on Web, Ios, Android, Windows.
What is Healthie best used for?
Healthie is most often used for a registered dietitian in private practice who needs charting, scheduling, superbills and a client food journal in one subscription, a virtual care startup using the api as a compliant clinical backend rather than building charting and scheduling from scratch, a wellness group practice selling packaged twelve week programmes with group video sessions and course content, a health coaching business that bills clients directly and needs card payment, intake forms and messaging without insurance complexity. Of those, a registered dietitian in private practice who needs charting, scheduling, superbills and a client food journal in one subscription and a virtual care startup using the api as a compliant clinical backend rather than building charting and scheduling from scratch are not what Softdent is typically brought in for.
What can Healthie do that Softdent cannot?
Healthie covers Active client based tiers, Charting and templates, Telehealth, Food and symptom journalling. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Both handle Insurance claims.

Answered from the vendors’ own pages

Healthie: Is the API available without an enterprise contract?

Yes. API access is available on standard published plans, which is why digital health startups use it as a clinical backend.

Healthie: Can Healthie submit insurance claims?

Only through the separately priced ClaimMD integration. Native CMS 1500 generation is included, but submission is an add-on.

Healthie: What does an active client mean for billing?

It is a client with recent activity in the platform, not everyone in your database. Tiers are set by that count, not by seats.

Healthie: Is it HIPAA compliant?

Yes, and a business associate agreement is available. The client-facing mobile app and portal are covered.

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