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Healthcare · head to head

Lyra Health vs Quantum Health

Lyra Health logo

Lyra Health

Healthcare

Employer purchased mental health benefit with a curated provider network and measurement based care

From
On request
Rated
-
Full reviewWebsite
Quantum Health logo

Quantum Health

Healthcare

Healthcare navigation for self insured employers, delivered by pods of human care coordinators

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lyra Health covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.; Quantum Health nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • They diverge on capability: Lyra Health covers Curated provider network, Quantum Health covers Care coordinator pods.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Lyra Health and Quantum Health actually diverge.

Attributes where Lyra Health and Quantum Health differ
AttributeLyra HealthQuantum Health

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lyra Health

  • Curated provider network
  • Measurement based care
  • Self guided digital programmes
  • Coaching tier
  • Dependant and household coverage
  • Higher acuity pathways
  • Employer reporting
  • Global delivery

Only in Quantum Health

  • Care coordinator pods
  • Real time intercept
  • Provider steering
  • Claims and benefits advocacy
  • Embold Plus tier
  • Quantum Flex tier
  • Quantum Signature tier
  • Point solution routing

What people use each for

The jobs each tool is most often brought in to do.

Lyra Health

  • An employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcomenot Quantum Health
  • A company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thinnot Quantum Health
  • An employer wanting behavioural health outcomes measured with validated instruments so the benefit can be evaluated rather than merely offerednot Quantum Health
  • A multinational standardising mental health support across several countries under one contract and one reporting viewnot Quantum Health

Quantum Health

  • A self insured employer of a few thousand staff whose members call the carrier, get transferred repeatedly and make expensive care decisions unsupportednot Lyra Health
  • An employer that has bought many point solutions and needs someone to route members into the ones already fundednot Lyra Health
  • A plan wanting intervention before an elective procedure is scheduled rather than a report about it afterwardsnot Lyra Health
  • An employer that wants navigation without giving the same vendor the clinical delivery contractnot Lyra Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lyra Health

  • Covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
  • When a member exhausts the employer funded session allowance, care transitions to the health plan network with its deductibles and copayments, or ends, and this handover is the most common source of employee dissatisfaction with the benefit.
  • The per employee per month fee is charged across the whole eligible population regardless of use, so an employer with low utilisation pays for the entire workforce to serve a small fraction of it.
  • Lyra costs materially more than a traditional employee assistance programme, and the business case depends on utilisation rising enough to justify the difference, which is not guaranteed by the contract.
  • International coverage is real but uneven, and a multinational will find provider depth and language availability in secondary markets well below what is available in the United States, which undermines the single global standard the contract implies.

Quantum Health

  • Nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • It sells to self insured employers of roughly 500 employees and up, so smaller and fully insured employers are outside the model regardless of interest.
  • Quantum navigates but does not deliver care, so it cannot close a loop with a visit of its own, and members who are steered still have to obtain an appointment through the ordinary network.
  • The pod model depends on staffing continuity, and turnover in the coordinator teams degrades exactly the consistency that the pod concept sells, which is invisible in a demonstration.
  • Savings are measured against counterfactual claims trend, so the number in the return on investment case depends heavily on the methodology chosen, and employers should insist on defining that methodology before signing rather than accepting the vendor own model.

Pricing, plan by plan

Lyra Health

On request
  • Lyra Health$undefined/year
    • Per employee per month fee across the eligible population, quoted not published
    • Covered sessions per member per year negotiated separately and varying widely by client
    • Dependant and household eligibility affects the rate

Quantum Health

On request
  • Quantum Health$undefined/year
    • Per employee per month, quoted not published
    • Three tiers: Embold Plus, Quantum Flex and Quantum Signature
    • Sold to self insured employers from roughly 500 employees upward

Which should you pick?

Choose Lyra Health if

  • You need curated provider network.
  • You work on Web, iOS, Android.
  • You also want measurement based care.
Lyra Health review

Choose Quantum Health if

  • You need care coordinator pods.
  • You work on Web, iOS, Android.
  • You also want real time intercept.
Quantum Health review

Questions people ask

Is Lyra Health or Quantum Health better?
Neither clearly leads. Lyra Health starts at On request and Quantum Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lyra Health or Quantum Health?
Lyra Health starts at On request and Quantum Health at On request.
Does Lyra Health or Quantum Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Lyra Health best used for?
Lyra Health is most often used for an employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcome, a company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thin, an employer wanting behavioural health outcomes measured with validated instruments so the benefit can be evaluated rather than merely offered, a multinational standardising mental health support across several countries under one contract and one reporting view. Of those, an employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcome and a company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thin are not what Quantum Health is typically brought in for.
What can Lyra Health do that Quantum Health cannot?
Lyra Health covers Curated provider network, Measurement based care, Self guided digital programmes, Coaching tier. Quantum Health covers Care coordinator pods, Real time intercept, Provider steering, Claims and benefits advocacy.

Answered from the vendors’ own pages

Lyra Health: How is Lyra priced?

Per employee per month across the eligible population, billed to the employer. The rate is quoted, never published, and depends on headcount, dependant eligibility and the contracted session allowance.

Quantum Health: Is there a minimum employer size?

Quantum works with self insured employers of around 500 employees and up. It does not publish a hard minimum, but the model does not fit small or fully insured groups.

Lyra Health: How many therapy sessions do employees get?

It depends entirely on what the employer bought. Session allowances vary widely between clients, so ask your benefits team for the contracted number rather than assuming a standard.

Quantum Health: Does Quantum provide the medical care?

No. It navigates, coordinates and steers, but care is delivered by the network. That is the deliberate difference from vendors that own their own virtual clinicians.

Lyra Health: Who pays, the employer or the health plan?

The employer pays the per employee per month fee and funds the covered sessions. After the allowance is exhausted, cost typically shifts to the health plan and the member.

Quantum Health: What are the tiers?

Embold Plus for carrier compatible navigation, Quantum Flex for modular capability selection, and Quantum Signature for deeper clinical, pharmacy and provider steering integration.

Lyra Health: Is there a minimum headcount?

Lyra does not publish one, but it sells primarily to mid sized and large employers and the commercial model does not suit small companies.

Quantum Health: Is pricing published?

No. No rates, implementation fees or minimum lives are disclosed. Expect a fully custom quote based on headcount, plan complexity, carrier relationships and modules.

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