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Software · head to head

DoorDash vs Resy

DoorDash logo

DoorDash

Software

Food delivery marketplace for restaurants

From
$15/order
Rated
-
Resy logo

Resy

Software

Premium reservation platform for restaurants

From
$289/month
Rated
-

The short version

  • Each has a real cost: DoorDash commission rates reach 30% on Premier plan, limiting restaurant profitability; Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • They diverge on capability: DoorDash covers Delivery logistics, Resy covers Online reservations.

Where they differ

Only the attributes on which DoorDash and Resy actually diverge.

Attributes where DoorDash and Resy differ
AttributeDoorDashResy
Starting price$15/order$289/month
Pricing modeltransactionUnknown
PlatformsWeb, iOS, AndroidWeb
Founded20132014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DoorDash

  • Delivery logistics
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Menu management
  • Clover
  • Olo

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Lightspeed
  • American Express

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

DoorDash

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Resy

  • Restaurant reservation and table managementnot DoorDash
  • Waitlist and walk-in managementnot DoorDash
  • Event ticketing and experience management for restaurantsnot DoorDash
  • Guest CRM and personalised communicationnot DoorDash
  • Real-time analytics and revenue reportingnot DoorDash
  • Premium dining inventory managementnot DoorDash

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DoorDash

  • Commission rates reach 30% on Premier plan, limiting restaurant profitability
  • Algorithm-driven order routing can disadvantage restaurants without premium plans
  • Limited control over delivery logistics and delivery time estimates

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Pricing, plan by plan

DoorDash

$15/order
  • Basic$15/percent
    • Delivery
    • Pickup
    • Lower visibility
  • Plus$25/percent
    • DashPass visibility
    • Marketing
  • Premier$30/percent
    • Highest visibility
    • Premium support

Resy

$289/month

No published plan breakdown. See the Resy review.

Which should you pick?

Choose DoorDash if

  • You need delivery logistics.
  • You work on Web, iOS, Android.
  • You also want order management.

Choose Resy if

  • You need online reservations.
  • You also want table optimization.

Questions people ask

Is DoorDash or Resy better?
Neither clearly leads. DoorDash starts at $15/order and Resy at $289/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DoorDash or Resy?
DoorDash starts at $15/order and Resy at $289/month.
Does DoorDash or Resy run on more platforms?
DoorDash runs on Web, iOS, Android. Resy runs on Web.
What is DoorDash best used for?
DoorDash is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Resy is typically brought in for.
What can DoorDash do that Resy cannot?
DoorDash covers Delivery logistics, Order management, Customer reach, Marketing tools. Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

DoorDash: What commission rates does DoorDash charge restaurants?

DoorDash offers three plans with commission rates: Basic at 15%, Plus for DashPass customers, and Premier at 30%. Pickup orders carry 6% commission across all plans.

Source
DoorDash: Does DoorDash charge activation fees?

No, DoorDash offers $0 activation fees for all restaurants joining their delivery platform.

Source
DoorDash: What is DashPass?

DashPass is DoorDash's customer subscription service that provides discounted delivery fees, reduced service fees, and exclusive deals for subscribers.

Source

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