Food & Restaurant · head to head
ChowNow vs Resy
Resy
Food & Restaurant
Premium reservation platform for restaurants
- From
- $289/month
- Rated
- -
The short version
- Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
- They diverge on capability: ChowNow covers Branded ordering, Resy covers Online reservations.
Where they differ
Only the attributes on which ChowNow and Resy actually diverge.
Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ChowNow
- Branded ordering
- Website integration
- Mobile app
- Customer database
- Marketing tools
- Delivery integration
- DoorDash Drive
Only in Resy
- Online reservations
- Table optimization
- Guest CRM
- Waitlist
- Marketing
- AmEx integration
- Toast
- Square
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
ChowNow
- Point of Salenot Resy
- Order Managementnot Resy
- Inventory Controlnot Resy
- Staff Schedulingnot Resy
Resy
- Restaurant reservation and table managementnot ChowNow
- Waitlist and walk-in managementnot ChowNow
- Event ticketing and experience management for restaurantsnot ChowNow
- Guest CRM and personalised communicationnot ChowNow
- Real-time analytics and revenue reportingnot ChowNow
- Premium dining inventory managementnot ChowNow
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ChowNow
- Limited website customization with only pre-built Squarespace templates available
- No multi-language support, limiting service to non-English speaking customer bases
- Multi-location management requires separate dashboard for each location
- Delivery reliability issues with reported order delays and non-arrivals
- Limited customer support responsiveness with long phone wait times
Resy
- Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
- Platform tier lacks Premium features such as priority phone support and advanced experience management
- Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)
Pricing, plan by plan
ChowNow
$249/month- Launch$249/month
- Commission-free ordering
- Website and mobile app
- Basic POS integrations
- Grow$349/month
- All Launch features
- Advanced marketing tools
- Email and SMS campaigns
- Elevate$449/month
- All Grow features
- Advanced reporting
- Priority support
Resy
$289/monthNo published plan breakdown. See the Resy review.
Which should you pick?
Choose ChowNow if
- You need branded ordering.
- You work on Web, iOS, Android.
- You also want website integration.
Questions people ask
- Is ChowNow or Resy better?
- Neither clearly leads. ChowNow starts at $249/month and Resy at $289/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ChowNow or Resy?
- ChowNow starts at $249/month and Resy at $289/month.
- Does ChowNow or Resy run on more platforms?
- ChowNow runs on Web, iOS, Android. Resy runs on Web.
- What is ChowNow best used for?
- ChowNow is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Resy is typically brought in for.
- What can ChowNow do that Resy cannot?
- ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
ChowNow: Is ChowNow truly commission-free?
Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).
SourceChowNow: Does ChowNow integrate with my POS system?
Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.
SourceChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?
ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.
SourceChowNow: How much does ChowNow cost?
ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.
SourceChowNow: What platforms are supported by ChowNow?
ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.
Source