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Food & Restaurant · head to head

Resy vs Uber Eats

Resy logo

Resy

Food & Restaurant

Premium reservation platform for restaurants

From
$289/month
Rated
-
Full reviewWebsite
Uber Eats logo

Uber Eats

Food & Restaurant

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required); Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Resy covers Online reservations, Uber Eats covers Global reach.

Where they differ

Only the attributes on which Resy and Uber Eats actually diverge.

Attributes where Resy and Uber Eats differ
AttributeResyUber Eats
Starting price$289/month$15/order
Pricing modelUnknowntransaction
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant), founded (2014).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Lightspeed
  • American Express

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Olo
  • Ordermark

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Resy

  • Restaurant reservation and table managementnot Uber Eats
  • Waitlist and walk-in managementnot Uber Eats
  • Event ticketing and experience management for restaurantsnot Uber Eats
  • Guest CRM and personalised communicationnot Uber Eats
  • Real-time analytics and revenue reportingnot Uber Eats
  • Premium dining inventory managementnot Uber Eats

Uber Eats

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Resy

$289/month

No published plan breakdown. See the Resy review.

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Resy if

  • You need online reservations.
  • You also want table optimization.
Resy review

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Questions people ask

Is Resy or Uber Eats better?
Neither clearly leads. Resy starts at $289/month and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resy or Uber Eats?
Resy starts at $289/month and Uber Eats at $15/order.
Does Resy or Uber Eats run on more platforms?
Resy runs on Web. Uber Eats runs on Web, iOS, Android.
What is Resy best used for?
Resy is most often used for restaurant reservation and table management, waitlist and walk-in management, event ticketing and experience management for restaurants, guest crm and personalised communication. Of those, restaurant reservation and table management and waitlist and walk-in management are not what Uber Eats is typically brought in for.
What can Resy do that Uber Eats cannot?
Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
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