How much does Crisp cost?

Crisp starts at Free. No tier-by-tier breakdown is published on the record we hold.

Does Crisp have a free plan?

Yes, Crisp is recorded as freemium, so it can be used without paying.

Which live chat & chatbots tools can I use without paying?

3 of the 8 live chat & chatbots tools listed alongside Crisp have a free tier: Botpress, Ada, Chatra.

Does Crisp charge per user?

The record carries a price and a billing period, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.

Are these Crisp prices current?

They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.

What should I compare Crisp against before paying?

The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Crisp covering price, platforms and features.

Live Chat & Chatbots · pricing

Crisp pricing

No tier breakdown is published on the record we hold for Crisp. Below is what is on record, and how it compares with the live chat & chatbots tools listed alongside it.

Entry price: Free
Model: Freemium
Tiers: -
Free tier: Yes

What is on record

The Crisp catalogue entry carries a starting price of Free and a freemium pricing model, but no tier breakdown. The category comparison below is still useful, and the Crisp review carries the full feature record.

What the product covers

The full Crisp feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

Live chat
Shared inbox
Chatbots
Knowledge base
Video calls
CRM

Integrations

Slack
WordPress
Shopify
Zapier
Segment

Security

GDPR
SSL
2FA

Platform

Web support
Ios support
Android support
Desktop support

People bring Crisp in for growing startups needing affordable all-in-one customer support with ai automation, teams seeking omnichannel support consolidating email, chat, whatsapp, messenger, instagram. If that is not the job you are buying for, the alternatives to Crisp are worth a look before you commit to a tier.

How that compares in Live Chat & Chatbots

Too few live chat & chatbots tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.

Crisp entry price against other Live Chat & Chatbots tools
Tool	Entry price	Model	Rated	Head to head
Crisp (this page)	Free	freemium	-
Comm100	$29/month	subscription	-	vs Crisp
Botpress	Free	open-source	-	vs Crisp
Ada	Free	subscription	-	vs Crisp
Bold360	On request	subscription	-	vs Crisp
Capacity	On request	subscription	-	vs Crisp
Acquire	$50/month	subscription	-	vs Crisp

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Crisp badges page.

Before you pay for Crisp

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: not published on the record we hold. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Crisp runs on cloud-based saas, and is published by Crisp IM SARL of Nantes, France. The full record is on the Crisp review, and the rest of the category is under best live chat & chatbots tools.

Crisp pricing on the vendor's own site

Crisp pricing questions

How much does Crisp cost?: Crisp starts at Free. No tier-by-tier breakdown is published on the record we hold.
Does Crisp have a free plan?: Yes, Crisp is recorded as freemium, so it can be used without paying.
Which live chat & chatbots tools can I use without paying?: 3 of the 8 live chat & chatbots tools listed alongside Crisp have a free tier: Botpress, Ada, Chatra.
What am I actually paying for with Crisp?: The record lists 18 features across 4 areas: core, integrations, security, platform. In practice it is brought in for growing startups needing affordable all-in-one customer support with ai automation, teams seeking omnichannel support consolidating email, chat, whatsapp, messenger, instagram.
Does Crisp charge per user?: The record carries a price and a billing period, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Crisp prices current?: They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Crisp against before paying?: The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Crisp covering price, platforms and features.