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CRM · head to head

Corefactors AI CRM vs Microsoft Dynamics 365

Corefactors AI CRM logo

Corefactors AI CRM

CRM

Indian RevOps CRM bundling sales, marketing, support and success in one per user subscription

From
899/month
Rated
-
Full reviewWebsite
Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Proposals

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Corefactors AI CRM each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.; Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • They diverge on capability: Corefactors AI CRM covers Sales Box, Microsoft Dynamics 365 covers Financial management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Corefactors AI CRM and Microsoft Dynamics 365 actually diverge.

Attributes where Corefactors AI CRM and Microsoft Dynamics 365 differ
AttributeCorefactors AI CRMMicrosoft Dynamics 365
Starting price899/month$50/month
Pricing modelPer user per monthsubscription
PlatformsWeb, iOS, AndroidCloud, Web, Mobile
CategoryCRMProposals
FoundedUnknown1975

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Corefactors AI CRM

  • Sales Box
  • Marketing Box
  • Support Box
  • Success Box
  • Built-in cloud telephony
  • Lead distribution
  • Shared customer record
  • Reporting

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Microsoft 365
  • Power BI
  • Power Apps

What people use each for

The jobs each tool is most often brought in to do.

Corefactors AI CRM

  • An Indian SME where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptionsnot Microsoft Dynamics 365
  • A business that wants call recording and IVR inside the CRM rather than integrating a separate telephony providernot Microsoft Dynamics 365
  • An education or real estate firm handling high inbound lead volume from IndiaMART and paid social that needs automatic distribution to callersnot Microsoft Dynamics 365
  • A team moving off Teleduce that wants continuity of the same platform under its current namenot Microsoft Dynamics 365

Microsoft Dynamics 365

  • Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Centralnot Corefactors AI CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Corefactors AI CRM

  • Each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.
  • Pricing rises across four tiers where each additional module is gated behind the next tier, so a company wanting only sales and support pays the Tree rate and carries marketing capability it does not use.
  • The product was rebranded from Teleduce, and documentation, third party reviews and integration guides are still split between both names, which makes evaluation and support searching harder than it should be.
  • It is built for the Indian market, and telephony, messaging and lead source integrations reflect that, so businesses selling into Europe or North America get less value from the parts that most differentiate it.
  • Published prices are per user per month with no free tier, so an organisation wanting occasional read-only access for delivery or finance staff has to buy full licences for them.

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Pricing, plan by plan

Corefactors AI CRM

899/month
  • Seed$899/month
    • Around 599 INR per user per month on annual billing
    • Core Sales Box lead and pipeline management
    • Basic reporting
  • Sapling$1899/month
    • Around 1,399 INR per user per month on annual billing
    • Everything in Seed
    • Marketing Box campaign capability
  • Tree$2399/month
    • Around 1,899 INR per user per month on annual billing
    • Everything in Sapling
    • Support Box ticketing and deeper automation
  • Orchard$3999/month
    • Around 3,599 INR per user per month on annual billing
    • Everything in Tree
    • Success Box and advanced reporting

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

Which should you pick?

Choose Corefactors AI CRM if

  • You need sales box.
  • You work on Web, iOS, Android.
  • You also want marketing box.
Corefactors AI CRM review

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Questions people ask

Is Corefactors AI CRM or Microsoft Dynamics 365 better?
Neither clearly leads. Corefactors AI CRM starts at 899/month and Microsoft Dynamics 365 at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Corefactors AI CRM or Microsoft Dynamics 365?
Corefactors AI CRM starts at 899/month and Microsoft Dynamics 365 at $50/month.
Does Corefactors AI CRM or Microsoft Dynamics 365 run on more platforms?
Corefactors AI CRM runs on Web, iOS, Android. Microsoft Dynamics 365 runs on Cloud, Web, Mobile.
What is Corefactors AI CRM best used for?
Corefactors AI CRM is most often used for an indian sme where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptions, a business that wants call recording and ivr inside the crm rather than integrating a separate telephony provider, an education or real estate firm handling high inbound lead volume from indiamart and paid social that needs automatic distribution to callers, a team moving off teleduce that wants continuity of the same platform under its current name. Of those, an indian sme where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptions and a business that wants call recording and ivr inside the crm rather than integrating a separate telephony provider are not what Microsoft Dynamics 365 is typically brought in for.
What can Corefactors AI CRM do that Microsoft Dynamics 365 cannot?
Corefactors AI CRM covers Sales Box, Marketing Box, Support Box, Success Box. Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations.

Answered from the vendors’ own pages

Corefactors AI CRM: Is this the same product as Teleduce?

Yes. Teleduce was rebranded to Corefactors AI CRM and is sold under that name now.

Microsoft Dynamics 365: What are the pricing options for Microsoft Dynamics 365?

Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.

Source
Corefactors AI CRM: What does it cost?

Four per user tiers, Seed, Sapling, Tree and Orchard, at roughly 899, 1,899, 2,399 and 3,999 INR per month, or about 599, 1,399, 1,899 and 3,599 INR on annual billing.

Microsoft Dynamics 365: Does Dynamics 365 offer a free tier or trial?

No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.

Source
Corefactors AI CRM: Does it include telephony?

Yes. Cloud telephony with click to call, IVR and call recording is built in, which is unusual at this price point.

Corefactors AI CRM: Do I have to buy all four modules?

Effectively yes at the higher tiers, because modules unlock by tier rather than being individually selectable.

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