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Field Service · head to head

Commusoft vs EZOfficeInventory

Commusoft logo

Commusoft

Field Service

Job management for commercial and residential trades with a four licence minimum

From
On request
Rated
-
Full reviewWebsite
EZOfficeInventory logo

EZOfficeInventory

Inventory

Asset and inventory tracking for enterprises

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only EZOfficeInventory has a free tier, so it costs nothing to try first.
  • Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; EZOfficeInventory pricing base example of 300 tracked items, scales upward for higher counts
  • They diverge on capability: Commusoft covers Diary and despatch, EZOfficeInventory covers Asset tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Commusoft and EZOfficeInventory actually diverge.

Attributes where Commusoft and EZOfficeInventory differ
AttributeCommusoftEZOfficeInventory
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile app, Cloud-based
CategoryField ServiceInventory
FoundedUnknown2011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Commusoft

  • Diary and despatch
  • Planned maintenance contracts
  • Daily subcontractor licences
  • Job costing
  • Certificates and forms
  • Parts and stock
  • Customer portal
  • Fleet+ module

Only in EZOfficeInventory

  • Asset tracking
  • Maintenance scheduling
  • Check-in/out
  • Depreciation tracking
  • Zendesk
  • JIRA
  • Salesforce
  • ServiceNow

What people use each for

The jobs each tool is most often brought in to do.

Commusoft

  • A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot EZOfficeInventory
  • An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot EZOfficeInventory
  • A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot EZOfficeInventory
  • A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot EZOfficeInventory

EZOfficeInventory

  • Asset lifecyclenot Commusoft
  • Equipment maintenancenot Commusoft
  • Tool trackingnot Commusoft
  • Compliance managementnot Commusoft

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Commusoft

  • No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
  • Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
  • Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
  • The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.

EZOfficeInventory

  • Pricing base example of 300 tracked items, scales upward for higher counts
  • CMMS features priced separately by admin user
  • Enterprise requires custom quote

Pricing, plan by plan

Commusoft

On request
  • Commusoft Jobs$undefined/year
    • Minimum four licences per account
    • Twelve month contracted term that renews annually
    • Monthly rolling licences available for seasonal staff

EZOfficeInventory

Free
  • Essential$63.55/month
    • Up to 5,000 stock units
    • Unlimited users (fair usage)
    • Asset tracking
  • Advanced$85.51/month
    • Up to 15,000 stock units
    • Unlimited users
    • All Essential features plus unlimited locations
  • Premium$100.88/month
    • Up to 30,000 stock units
    • Unlimited users
    • All Advanced features plus Request Portal
  • Enterprise$null/custom
    • Unlimited stock units
    • Unlimited users
    • All Premium features plus offline mode

Which should you pick?

Choose Commusoft if

  • You need diary and despatch.
  • You work on Web, iOS, Android.
  • You also want planned maintenance contracts.
Commusoft review

Choose EZOfficeInventory if

  • You need asset tracking.
  • You want to start without paying.
  • You work on Web, Mobile app, Cloud-based.
  • You also want maintenance scheduling.
EZOfficeInventory review

Questions people ask

Is Commusoft or EZOfficeInventory better?
Neither clearly leads. Commusoft starts at On request and EZOfficeInventory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Commusoft or EZOfficeInventory?
EZOfficeInventory has a free tier; the other does not. Paid plans start at On request for Commusoft and Free for EZOfficeInventory.
Does Commusoft or EZOfficeInventory run on more platforms?
Commusoft runs on Web, iOS, Android. EZOfficeInventory runs on Web, Mobile app, Cloud-based.
Can I use EZOfficeInventory for free?
Yes. EZOfficeInventory has a free tier, so you can try it without paying. Commusoft starts at On request.
What is Commusoft best used for?
Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what EZOfficeInventory is typically brought in for.
What can Commusoft do that EZOfficeInventory cannot?
Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing. EZOfficeInventory covers Asset tracking, Maintenance scheduling, Check-in/out, Depreciation tracking.

Answered from the vendors’ own pages

Commusoft: Does Commusoft publish its prices?

No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.

EZOfficeInventory: What are the EZO Inventory plans and pricing?

EZO offers Essential ($63.55/month for 5,000 units), Advanced ($85.51/month for 15,000 units), Premium ($100.88/month for 30,000 units), and Enterprise (custom pricing for unlimited units). Pricing is based on tracked item count with example of 300 items.

Source
Commusoft: Can I pay for subcontractors only on the days they work?

Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.

EZOfficeInventory: Does EZO Inventory include a free trial?

All Essential, Advanced, and Premium plans include a free 15-day trial with no credit card required upfront.

Source
Commusoft: Is there a contract?

Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.

EZOfficeInventory: Do all EZO plans include unlimited users?

All plans include unlimited users under a fair usage policy, with no per-seat charges for standard roles. CMMS features are priced separately by admin user for Advanced and higher tiers.

Source
Commusoft: Does it handle planned maintenance as well as reactive jobs?

Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.

EZOfficeInventory: What is the difference between EZO Premium and Enterprise tiers?

Premium tier ($100.88/month) supports up to 30,000 stock units and includes AI-powered features, automations, and optional CMMS add-on. Enterprise tier (custom pricing) supports unlimited units, includes offline mode, dispatch, telematics, private cloud, and dedicated account manager.

Source
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