Surveys · head to head
Cognito Forms vs Mailgun
The short version
- Each has a real cost: Cognito Forms individual free plan caps at 100 entries per month and 1 user; Mailgun free tier limited to 100 emails per day, restricting high-volume use cases
- Prices and features above were last checked on 29 August 2026.
Where they differ
Only the attributes on which Cognito Forms and Mailgun actually diverge.
| Attribute | Cognito Forms | Mailgun |
|---|---|---|
| Category | Surveys | Marketing |
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), platforms (Web), user rating (Not yet rated).
What people use each for
The jobs each tool is most often brought in to do.
Cognito Forms
- Building HIPAA-compliant data collection forms without codingnot Mailgun
- Creating multi-step approval workflows for contract signingnot Mailgun
- Collecting payments inline within customer intake formsnot Mailgun
- Routing applications automatically based on responsesnot Mailgun
Mailgun
- Transactional email delivery and SMTP relaynot Cognito Forms
- Email marketing at scale for developers and enterprisesnot Cognito Forms
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cognito Forms
- Individual free plan caps at 100 entries per month and 1 user
- Pro plan ($24/mo monthly, $19/mo billed annually) still limits to 2 users and 2,000 entries per month
- HIPAA compliance and single sign-on are restricted to the Enterprise tier ($174/mo monthly, $129/mo annual)
Mailgun
- Free tier limited to 100 emails per day, restricting high-volume use cases
- Log retention minimal on lower tiers (1 day on Free and Basic plans)
- Add-on pricing for email validations and extra emails can accumulate quickly for high-traffic users
Pricing, plan by plan
Cognito Forms
Free- IndividualFree
- 100 entries per month
- 1 user
- Cognito Forms branding included
- Pro$24/month
- 2000 entries per month
- 2 users
- Electronic signatures
- Team$49/month
- 10000 entries per month
- 5 users
- 5 guest access
- Enterprise$174/month
- Unlimited entries
- 20 users
- 20 guest access
Mailgun
Free- FreeFree
- 100 emails per day
- Basic APIs
- SMTP relay
- Basic$15/monthly
- 10,000 emails per month
- No daily limits
- Monthly overage options
- Foundation$35/monthly
- 50,000 emails per month
- 1,000 custom domains
- Email template builder
- Scale$90/monthly
- 100,000 emails per month
- SAML SSO
- 5,000 email validations
Which should you pick?
Questions people ask
- Is Cognito Forms or Mailgun better?
- Neither clearly leads. Cognito Forms starts at Free and Mailgun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cognito Forms or Mailgun?
- Cognito Forms starts at Free and Mailgun at Free.
- Does Cognito Forms or Mailgun run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Cognito Forms for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Cognito Forms best used for?
- Cognito Forms is most often used for building hipaa-compliant data collection forms without coding, creating multi-step approval workflows for contract signing, collecting payments inline within customer intake forms, routing applications automatically based on responses. Of those, building hipaa-compliant data collection forms without coding and creating multi-step approval workflows for contract signing are not what Mailgun is typically brought in for.
Answered from the vendors’ own pages
Cognito Forms: How much does Cognito Forms cost?
Cognito Forms offers a free Individual plan with 100 entries per month. Paid plans start at $24/month for the Pro plan, $49/month for the Team plan, and $174/month for the Enterprise plan. Annual prepayment provides up to 20% discount off monthly rates.
SourceMailgun: What happens when I exceed my monthly email quota?
Mailgun allows monthly overage options on paid plans. Extra emails are charged from $1.30 to $1.10 per 1,000 emails depending on plan tier. Enterprise customers negotiate custom rates.
SourceCognito Forms: What is the difference between Cognito Forms plans?
The Individual plan (free) includes 100 entries/month and 1 user. Pro adds electronic signatures and accommodates 2000 entries/month with 2 users. Team plan (Best Value) supports 10000 entries/month with 5 users and includes client portal and approvals. Enterprise provides unlimited entries, 20 users, and HIPAA compliance.
SourceMailgun: Can I upgrade from Free to a paid plan and when does billing begin?
Yes, you can upgrade to paid plans anytime. The first month is free on Foundation ($35/month) and Scale ($90/month) plans, with billing starting on month two.
SourceCognito Forms: Does Cognito Forms have a free version?
Yes, Cognito Forms offers a free Individual plan that includes 100 entries per month, 1 user, unlimited forms, and payment processing capabilities. Higher-tier plans are available for increased capacity and features.
SourceMailgun: What currencies and billing periods does Mailgun support?
Mailgun supports monthly billing in USD, EUR, and GBP. Charges are prorated for mid-month signups. Annual billing options are not explicitly listed on the pricing page.
SourceRelated pages
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