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Healthcare · head to head

Cliniko vs Liberty Software

Cliniko logo

Cliniko

Healthcare

Clinic management software for health practitioners

From
Free
Rated
-
Full reviewWebsite
Liberty Software logo

Liberty Software

Healthcare

Pharmacy management software with a long record in independent retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Cliniko has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Liberty Software clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • They diverge on capability: Cliniko covers Appointment Scheduling, Liberty Software covers Prescription processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cliniko and Liberty Software actually diverge.

Attributes where Cliniko and Liberty Software differ
AttributeClinikoLiberty Software
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, MobileWindows
Founded2012Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Only in Liberty Software

  • Prescription processing
  • Insurance adjudication
  • Inventory control
  • Integrated point of sale
  • Patient records
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Liberty Software
  • Appointment scheduling and online bookingsnot Liberty Software
  • Clinical notes and patient recordsnot Liberty Software
  • Telehealth consultationsnot Liberty Software
  • Invoicing and payment tracking for a multi-practitioner clinicnot Liberty Software

Liberty Software

  • Independent pharmacies prioritising support responsiveness over feature breadthnot Cliniko
  • Dispensing-led pharmacies without a large clinical services programmenot Cliniko
  • Long-standing customers of legacy systems seeking a comparable replacementnot Cliniko
  • Single-location pharmacies wanting a system they can run without specialist staffnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Liberty Software

  • Clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • Windows-only with a traditional interface, and no meaningful cloud story
  • Pricing is not published, so comparison requires a sales process with every vendor on the shortlist
  • A smaller company than the RedSail-owned competitors, which some buyers weigh in procurement
  • US-only, tied to US insurance adjudication and regulation

Pricing, plan by plan

Cliniko

Free
  • 1 Practitioner$45/month
  • 2-5 Practitioners$95/month
  • 6-8 Practitioners$145/month
  • 9-12 Practitioners$195/month

Liberty Software

On request
  • Liberty$undefined/month
    • Prescription processing
    • Claims adjudication
    • Inventory

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose Liberty Software if

  • You need prescription processing.
  • You work on Windows.
  • You also want insurance adjudication.
Liberty Software review

Questions people ask

Is Cliniko or Liberty Software better?
Neither clearly leads. Cliniko starts at Free and Liberty Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Liberty Software?
Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Liberty Software.
Does Cliniko or Liberty Software run on more platforms?
Cliniko runs on Web, Mobile. Liberty Software runs on Windows.
Can I use Cliniko for free?
Yes. Cliniko has a free tier, so you can try it without paying. Liberty Software starts at On request.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Liberty Software is typically brought in for.
What can Cliniko do that Liberty Software cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Liberty Software covers Prescription processing, Insurance adjudication, Inventory control, Integrated point of sale.

Answered from the vendors’ own pages

Cliniko: How much does Cliniko cost for a practice?

Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.

Source
Liberty Software: Why do pharmacies choose Liberty?

Support, most often. In a category where a software failure stops dispensing, response quality is a rational primary criterion and Liberty customers cite it consistently.

Cliniko: Does Cliniko offer a free trial?

Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.

Source
Liberty Software: How does it compare to PioneerRx?

PioneerRx is broader, particularly in clinical services. Liberty is simpler and its customers rate support more highly. The right answer depends on whether clinical services are central to the pharmacy business.

Cliniko: What is included in all Cliniko plans?

Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.

Source
Liberty Software: What does it cost?

Not published. Ask for the total including hardware and interfaces rather than the monthly software figure.

Cliniko: Does Cliniko charge extra for SMS and what discounts apply?

SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.

Source
Liberty Software: Is it cloud-based?

No. It is a Windows application, which is still normal in this category but is where newer entrants differentiate.

Liberty Software: Does it handle point of sale?

Yes, integrated front-end retail alongside the pharmacy system, which matters for independents with a significant non-prescription business.

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