Is Rocket.Chat or SendGrid better?

Neither clearly leads. Rocket.Chat starts at On request and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Rocket.Chat or SendGrid?

SendGrid has a free tier; the other does not. Paid plans start at On request for Rocket.Chat and Free for SendGrid.

Does Rocket.Chat or SendGrid run on more platforms?

Both run on Web, so platform support will not decide this one for you.

Can I use SendGrid for free?

Yes. SendGrid has a free tier, so you can try it without paying. Rocket.Chat starts at On request.

Communication & Collaboration · head to head

Rocket.Chat vs SendGrid

Rocket.Chat

Communication & Collaboration

Deployment flexibility and compliance across regulatory frameworks

From: On request
Rated: -

Full review Website

SendGrid

Email Marketing

Email at scale, proven deliverability, and so much more

From: Free
Rated: -

Full review Website

The short version

Only SendGrid has a free tier, so it costs nothing to try first.
Each has a real cost: Rocket.Chat no prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us; SendGrid free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan

Where they differ

Only the attributes on which Rocket.Chat and SendGrid actually diverge.

Attributes where Rocket.Chat and SendGrid differ
Attribute	Rocket.Chat	SendGrid
Starting price	On request	Free
Pricing model	quote	freemium
Free tier	No	Yes
Category	Communication & Collaboration	Email Marketing

Identical on both: platforms (Web), user rating (Not yet rated).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rocket.Chat

No prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us
The free community edition is not represented on the pricing page at all, which lists only the three quote-only enterprise tiers

SendGrid

Free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
Dedicated IP addresses are only included from the Pro plan at $89.95 per month; Essentials at $19.95 per month lacks a dedicated IP, per Twilio's own pricing page

Pricing, plan by plan

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

SendGrid

Free

No published plan breakdown. See the SendGrid review.

Which should you pick?

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from SendGrid on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Choose SendGrid if

You want to start without paying.

SendGrid review

Questions people ask

Is Rocket.Chat or SendGrid better?: Neither clearly leads. Rocket.Chat starts at On request and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rocket.Chat or SendGrid?: SendGrid has a free tier; the other does not. Paid plans start at On request for Rocket.Chat and Free for SendGrid.
Does Rocket.Chat or SendGrid run on more platforms?: Both run on Web, so platform support will not decide this one for you.
Can I use SendGrid for free?: Yes. SendGrid has a free tier, so you can try it without paying. Rocket.Chat starts at On request.

Rocket.Chat vs SendGrid

Rocket.Chat

SendGrid

The short version

Where they differ

Where each one falls short

Rocket.Chat

SendGrid

Pricing, plan by plan

Rocket.Chat

SendGrid

Which should you pick?

Choose Rocket.Chat if

Choose SendGrid if

Questions people ask

Related pages

More on Rocket.Chat

More on SendGrid

Keep looking

Other head to heads