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Customer Success · head to head

Catalyst vs Dubsado

Catalyst logo

Catalyst

Customer Success

Customer Success Platform Built by CSMs

From
$500/month
Rated
-
Full reviewWebsite
Dubsado logo

Dubsado

Proposals

Business management for creatives

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Dubsado has a free tier, so it costs nothing to try first.
  • Each has a real cost: Catalyst pricing is custom and not published, requiring sales contact; Dubsado automated workflows, scheduling and public proposals all require the Premier plan at $525 a year
  • They diverge on capability: Catalyst covers Health scoring, Dubsado covers Scheduler.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Catalyst and Dubsado actually diverge.

Attributes where Catalyst and Dubsado differ
AttributeCatalystDubsado
Starting price$500/monthFree
Free tierNoYes
PlatformsWeb, MobileWeb
CategoryCustomer SuccessProposals
Founded20172016

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catalyst

  • Health scoring
  • Playbooks
  • Journey builder
  • 360 customer view
  • Revenue intelligence
  • Salesforce
  • HubSpot
  • Slack

Only in Dubsado

  • Scheduler
  • CRM
  • Invoicing
  • Contracts
  • Automation workflows
  • Google Calendar
  • Outlook
  • QuickBooks

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Catalyst

  • Customer Successnot Dubsado
  • Csm Toolsnot Dubsado
  • Automationnot Dubsado

Dubsado

  • Client management and project workflows for freelancers and studiosnot Catalyst
  • Sending proposals, contracts and invoices with automated follow upnot Catalyst

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catalyst

  • Pricing is custom and not published, requiring sales contact
  • Integration complexity for organizations with non-standard tech stacks

Dubsado

  • Automated workflows, scheduling and public proposals all require the Premier plan at $525 a year
  • The Starter plan allows a single lead capture form
  • Zapier and bookkeeping integrations are excluded from Starter
  • Additional brands are $10 a month each
  • Only 3 users are included, with 4 to 10 costing $25 a month and 21 to 30 costing $60

Pricing, plan by plan

Catalyst

$500/month
  • Essential$500/month
    • Health scores
    • Automation
    • Reporting
  • Enterprise$1500/month
    • Custom integrations
    • Advanced analytics
    • Dedicated support

Dubsado

Free
  • Starter$335/year
    • Limited to 1 active lead capture form
    • Email integration
    • Unlimited projects & clients
  • Premier$525/year
    • Unlimited active lead capture forms
    • All Starter features
    • Bookkeeping integration

Which should you pick?

Choose Catalyst if

  • You need health scoring.
  • You work on Web, Mobile.
  • You also want playbooks.
Catalyst review

Choose Dubsado if

  • You need scheduler.
  • You want to start without paying.
  • You also want crm.
Dubsado review

Questions people ask

Is Catalyst or Dubsado better?
Neither clearly leads. Catalyst starts at $500/month and Dubsado at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catalyst or Dubsado?
Dubsado has a free tier; the other does not. Paid plans start at $500/month for Catalyst and Free for Dubsado.
Does Catalyst or Dubsado run on more platforms?
Catalyst runs on Web, Mobile. Dubsado runs on Web.
Can I use Dubsado for free?
Yes. Dubsado has a free tier, so you can try it without paying. Catalyst starts at $500/month.
What is Catalyst best used for?
Catalyst is most often used for customer success, csm tools, automation. Of those, customer success and csm tools are not what Dubsado is typically brought in for.
What can Catalyst do that Dubsado cannot?
Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Dubsado covers Scheduler, CRM, Invoicing, Contracts. Both handle Web support.

Answered from the vendors’ own pages

Catalyst: Is Catalyst still separate after the Totango merger?

Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.

Source
Dubsado: Does Dubsado offer a free trial?

Yes, Dubsado offers a 21-day free trial with full access to the Premier plan. Annual billing saves 2 months of costs compared to monthly billing.

Source
Catalyst: Does Catalyst integrate with Salesforce?

Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.

Source
Dubsado: What is the cost of adding team users?

Dubsado includes 3 free team users. Additional team users cost $25/month for 4-10 users, $45/month for 11-20 users, $60/month for 21-30 users, and custom pricing for 30+ users.

Source
Catalyst: Who should use Catalyst?

Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.

Source
Dubsado: Can you add multiple brands to Dubsado?

Yes, additional brands cost $10/month per brand beyond the included brand.

Source
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