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Customer Success · head to head

Catalyst vs GetAccept

Catalyst logo

Catalyst

Customer Success

Customer Success Platform Built by CSMs

From
$500/month
Rated
-
GetAccept logo

GetAccept

Proposals

Digital Sales Room Platform

From
$25/month
Rated
-

The short version

  • Each has a real cost: Catalyst pricing is custom and not published, requiring sales contact; GetAccept the eSign plan at $25 per user per month is capped at 5 users
  • They diverge on capability: Catalyst covers Health scoring, GetAccept covers Digital sales rooms.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Catalyst and GetAccept actually diverge.

Attributes where Catalyst and GetAccept differ
AttributeCatalystGetAccept
Starting price$500/month$25/month
PlatformsWeb, MobileWeb, Chrome-extension
CategoryCustomer SuccessProposals
Founded20172015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catalyst

  • Health scoring
  • Playbooks
  • Journey builder
  • 360 customer view
  • Revenue intelligence
  • Slack
  • Segment

Only in GetAccept

  • Digital sales rooms
  • Video messaging
  • E-signatures
  • Document tracking
  • Live chat
  • Microsoft Dynamics
  • Pipedrive
  • Chrome-extension support

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Catalyst

  • Customer Successnot GetAccept
  • Csm Toolsnot GetAccept
  • Automationnot GetAccept

GetAccept

  • Electronic signatures on sales contractsnot Catalyst
  • Digital sales rooms shared with a buyernot Catalyst
  • Mutual action plans tracking a deal to closenot Catalyst
  • Contract storage and templatesnot Catalyst
  • Quote and proposal generation on the Enterprise tiernot Catalyst

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catalyst

  • Pricing is custom and not published, requiring sales contact
  • Integration complexity for organizations with non-standard tech stacks

GetAccept

  • The eSign plan at $25 per user per month is capped at 5 users
  • Professional at $49 per user per month requires a minimum commitment of 5 users
  • Professional and Enterprise are annual only; monthly billing exists on the eSign plan alone
  • Deal rooms, mutual action plans and edit-after-send all require Professional
  • CPQ, SSO and API access are Enterprise only, with pricing on request

Pricing, plan by plan

Catalyst

$500/month
  • Essential$500/month
    • Health scores
    • Automation
    • Reporting
  • Enterprise$1500/month
    • Custom integrations
    • Advanced analytics
    • Dedicated support

GetAccept

$25/month
  • eSign$25/month
    • Unlimited e-signatures
    • Basic branding
    • Contract management
  • Professional$49/month
    • Minimum 5 users required
    • AI-native capabilities
    • Smart content and meeting summarizer
  • Enterprise$null/custom
    • CPQ (Configure Price Quote)
    • Unlimited product library
    • Single sign-on (SSO)

Which should you pick?

Choose Catalyst if

  • You need health scoring.
  • You work on Web, Mobile.
  • You also want playbooks.

Choose GetAccept if

  • You need digital sales rooms.
  • You work on Web, Chrome-extension.
  • You also want video messaging.

Questions people ask

Is Catalyst or GetAccept better?
Neither clearly leads. Catalyst starts at $500/month and GetAccept at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catalyst or GetAccept?
Catalyst starts at $500/month and GetAccept at $25/month.
Does Catalyst or GetAccept run on more platforms?
Catalyst runs on Web, Mobile. GetAccept runs on Web, Chrome-extension.
What is Catalyst best used for?
Catalyst is most often used for customer success, csm tools, automation. Of those, customer success and csm tools are not what GetAccept is typically brought in for.
What can Catalyst do that GetAccept cannot?
Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. GetAccept covers Digital sales rooms, Video messaging, E-signatures, Document tracking. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Catalyst: Is Catalyst still separate after the Totango merger?

Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.

Source
GetAccept: How much does GetAccept cost?

GetAccept pricing starts at $25 per user per month for the eSign plan, with no minimum user requirement. The Professional plan costs $49 per user per month but requires a minimum of 5 users.

Source
Catalyst: Does Catalyst integrate with Salesforce?

Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.

Source
GetAccept: Does GetAccept offer annual billing options?

The eSign plan supports both monthly and annual billing options. Professional and Enterprise plans require annual agreements.

Source
Catalyst: Who should use Catalyst?

Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.

Source
GetAccept: What currencies does GetAccept accept?

GetAccept supports billing in USD, GBP, EUR, SEK, DKK, and NOK across its plans.

Source
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