Customer Success · head to head
Better Proposals vs Catalyst

Catalyst
Customer Success
Customer Success Platform Built by CSMs
- From
- $500/month
- Rated
- -
The short version
- Only Better Proposals has a free tier, so it costs nothing to try first.
- Each has a real cost: Better Proposals documents are metered by tier, at 10 a month on Starter and 50 on Premium; Catalyst pricing is custom and not published, requiring sales contact
- They diverge on capability: Better Proposals covers Proposal templates, Catalyst covers Health scoring.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Better Proposals and Catalyst actually diverge.
| Attribute | Better Proposals | Catalyst |
|---|---|---|
| Starting price | Free | $500/month |
| Free tier | Yes | No |
| Platforms | Web | Web, Mobile |
| Founded | 2016 | 2017 |
Identical on both: pricing model (subscription), user rating (Not yet rated), category (Customer Success).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Better Proposals
- Proposal templates
- Digital signatures
- Analytics
- Payment collection
- Custom branding
- Stripe
- Zapier
Only in Catalyst
- Health scoring
- Playbooks
- Journey builder
- 360 customer view
- Revenue intelligence
- Slack
- Segment
Both cover
- Salesforce
- HubSpot
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Better Proposals
- Sending branded sales proposals with digital signaturesnot Catalyst
- Taking payment at the point of signaturenot Catalyst
- Tracking when a prospect opens and reads a proposalnot Catalyst
- Reusable content library and templatesnot Catalyst
- Approval workflows before a proposal goes out, on the Enterprise tiernot Catalyst
Catalyst
- Customer Successnot Better Proposals
- Csm Toolsnot Better Proposals
- Automationnot Better Proposals
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Better Proposals
- Documents are metered by tier, at 10 a month on Starter and 50 on Premium
- The Starter plan at $13 a month is a single user
- Custom domains, CRM integrations and the API all need Premium at $21 per user per month
- Approvals, content locking and advanced permissions are Enterprise only at $42 per user per month
- The Nudge follow-up feature is a $10 per user per month add-on, and custom design starts at $1,495
Catalyst
- Pricing is custom and not published, requiring sales contact
- Integration complexity for organizations with non-standard tech stacks
Pricing, plan by plan
Better Proposals
Free- Starter$13/month
- 1 maximum user seat
- 10 monthly send limit
- Digital signatures, interactive pricing, payment integrations
- Premium$21/month
- Unlimited user seats
- 50 monthly send limit
- Custom domain, CRM integrations, API/Zapier access
- Enterprise$42/month
- Unlimited user seats
- Unlimited monthly sends
- Content locking, simultaneous editing, manager approvals
Catalyst
$500/month- Essential$500/month
- Health scores
- Automation
- Reporting
- Enterprise$1500/month
- Custom integrations
- Advanced analytics
- Dedicated support
Which should you pick?
Choose Better Proposals if
- You need proposal templates.
- You want to start without paying.
- You also want digital signatures.
Choose Catalyst if
- You need health scoring.
- You work on Web, Mobile.
- You also want playbooks.
Questions people ask
- Is Better Proposals or Catalyst better?
- Neither clearly leads. Better Proposals starts at Free and Catalyst at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Better Proposals or Catalyst?
- Better Proposals has a free tier; the other does not. Paid plans start at Free for Better Proposals and $500/month for Catalyst.
- Does Better Proposals or Catalyst run on more platforms?
- Better Proposals runs on Web. Catalyst runs on Web, Mobile.
- Can I use Better Proposals for free?
- Yes. Better Proposals has a free tier, so you can try it without paying. Catalyst starts at $500/month.
- What is Better Proposals best used for?
- Better Proposals is most often used for sending branded sales proposals with digital signatures, taking payment at the point of signature, tracking when a prospect opens and reads a proposal, reusable content library and templates. Of those, sending branded sales proposals with digital signatures and taking payment at the point of signature are not what Catalyst is typically brought in for.
- What can Better Proposals do that Catalyst cannot?
- Better Proposals covers Proposal templates, Digital signatures, Analytics, Payment collection. Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Both handle Salesforce, HubSpot, Web support.
Answered from the vendors’ own pages
Better Proposals: Does Better Proposals charge per user or per team?
Starter tier ($13/month) is limited to 1 user seat. Premium ($21/month) and Enterprise ($42/month) allow unlimited user seats at their respective prices.
SourceCatalyst: Is Catalyst still separate after the Totango merger?
Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.
SourceBetter Proposals: How much can I save with annual billing on Better Proposals?
Annual billing saves up to 35% compared to monthly billing. Starter becomes $19/month (billed annually), Premium becomes $29/month, and Enterprise becomes $49/month.
SourceCatalyst: Does Catalyst integrate with Salesforce?
Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.
SourceBetter Proposals: Is there a free trial for Better Proposals?
Yes, 14-day free trial available with no credit card required to get started.
SourceCatalyst: Who should use Catalyst?
Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.
SourceRelated pages
More on Better Proposals
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