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CRM · head to head

Capsule vs HelloSign

Capsule logo

Capsule

CRM

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
HelloSign logo

HelloSign

Proposals

eSignatures Made Easy

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only HelloSign has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; HelloSign free plan limited to only 3 documents per month, insufficient for most business use cases
  • They diverge on capability: Capsule covers Contact management, HelloSign covers Electronic signatures.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Capsule and HelloSign actually diverge.

Attributes where Capsule and HelloSign differ
AttributeCapsuleHelloSign
Starting price$19/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryCRMProposals
Founded20082011

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in HelloSign

  • Electronic signatures
  • Templates
  • Team management
  • Audit trail
  • API access
  • Dropbox
  • Google Drive
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot HelloSign
  • Tracking deals and follow-up tasksnot HelloSign
  • Linking emails and notes to contact recordsnot HelloSign
  • Multiple sales pipelines on the paid tiersnot HelloSign

HelloSign

  • Customer Successnot Capsule
  • Esignaturesnot Capsule
  • Simple Signingnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

HelloSign

  • Free plan limited to only 3 documents per month, insufficient for most business use cases
  • Lacks advanced features like conditional logic and bulk send that enterprise competitors offer
  • Limited customization options for white-labeling compared to DocuSign

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

HelloSign

Free

No published plan breakdown. See the HelloSign review.

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose HelloSign if

  • You need electronic signatures.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want templates.
HelloSign review

Questions people ask

Is Capsule or HelloSign better?
Neither clearly leads. Capsule starts at $19/month and HelloSign at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or HelloSign?
HelloSign has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for HelloSign.
Does Capsule or HelloSign run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use HelloSign for free?
Yes. HelloSign has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what HelloSign is typically brought in for.
What can Capsule do that HelloSign cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. HelloSign covers Electronic signatures, Templates, Team management, Audit trail. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Capsule: How long is the free trial for Capsule CRM paid plans?

Capsule CRM offers a 14-day free trial with no credit card required. None of the paid plan features are limited during the trial period.

Source
HelloSign: Does HelloSign (Dropbox Sign) offer a free plan?

Yes, HelloSign offers a free plan for up to 3 documents per month with basic eSignatures and Dropbox integration. Paid plans start at $10 per month for individuals.

Source
Capsule: What is the maximum number of contacts included in Capsule's free plan?

The free plan allows up to 250 contacts and supports a maximum of 2 users with 1 sales pipeline.

Source
HelloSign: How does HelloSign pricing compare to DocuSign?

HelloSign is significantly cheaper than DocuSign. For a 5-user team sending 50 documents monthly, HelloSign costs approximately $1,500 per year while DocuSign costs $2,400 annually, a 37% difference.

Source
Capsule: Does Capsule CRM offer annual billing discounts?

Yes, when you choose annual billing instead of monthly, Capsule CRM offers up to 15% discount on your subscription.

Source
HelloSign: What are HelloSign API costs?

HelloSign API pricing is $0.80 to $1 per signature request, which is significantly lower than DocuSign's $4 to $7 per signature.

Source
Capsule: Can I cancel my Capsule CRM account anytime or are there long-term commitments?

You can cancel your Capsule account at any time, and there are zero setup fees when opening an account.

Source
Capsule: Does Capsule CRM support importing data from spreadsheets or other tools?

Yes, Capsule CRM supports data migration from spreadsheets and select integrations like Xero and Zendesk.

Source
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