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Capsule CRM vs Grasshopper

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Grasshopper logo

Grasshopper

Software

The entrepreneur's phone system

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries

Where they differ

Only the attributes on which Capsule CRM and Grasshopper actually diverge.

Attributes where Capsule CRM and Grasshopper differ
AttributeCapsule CRMGrasshopper
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Grasshopper

  • Available only in the USA and Canada; the site returns a not available in your region error outside those countries
  • Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Grasshopper

On request

No published plan breakdown. See the Grasshopper review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Grasshopper if

Nothing in the data separates Grasshopper from Capsule CRM on the points above - pick on price and on how each one feels to use.

Grasshopper review

Questions people ask

Is Capsule CRM or Grasshopper better?
Neither clearly leads. Capsule CRM starts at Free and Grasshopper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Grasshopper?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for Grasshopper.
Does Capsule CRM or Grasshopper run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Grasshopper starts at On request.
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