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Fleet Management · head to head

CalAmp vs ArcGIS Survey123

CalAmp logo

CalAmp

Fleet Management

Fleet telematics hardware and software provider that went through Chapter 11 restructuring in 2024 and is now privately held by its former lender

From
On request
Free plan
No
Full reviewWebsite
ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CalAmp the company underwent Chapter 11 restructuring and a change of ownership in 2024, and any multi-year contract should factor in the risk and uncertainty that follows a recent bankruptcy, even a fast one.; ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • They diverge on capability: CalAmp covers GPS tracking hardware, ArcGIS Survey123 covers XLSForm authoring.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CalAmp and ArcGIS Survey123 actually diverge.

Attributes where CalAmp and ArcGIS Survey123 differ
AttributeCalAmpArcGIS Survey123
Pricing modelquotePer user per year by ArcGIS user type
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows
CategoryFleet ManagementMaps

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CalAmp

  • GPS tracking hardware
  • Telematics Cloud platform
  • Driver behaviour monitoring
  • Asset tracking
  • Partner API access
  • Diagnostic alerts

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

What people use each for

The jobs each tool is most often brought in to do.

CalAmp

  • A software company or system integrator wanting telematics hardware and a data API to build a custom fleet application on top ofnot ArcGIS Survey123
  • A fleet needing basic GPS tracking, driver behaviour and diagnostic alerting without a full BI-grade analytics suitenot ArcGIS Survey123
  • An asset-heavy operation needing non-powered trailer and equipment tracking alongside vehicle telematicsnot ArcGIS Survey123
  • A buyer specifically wanting a hardware-plus-cloud vendor rather than a software-only platform layered on third-party devicesnot ArcGIS Survey123

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot CalAmp
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot CalAmp
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot CalAmp
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot CalAmp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CalAmp

  • The company underwent Chapter 11 restructuring and a change of ownership in 2024, and any multi-year contract should factor in the risk and uncertainty that follows a recent bankruptcy, even a fast one.
  • Pricing is entirely unpublished and combines hardware and subscription costs, making direct comparison against software-only telematics competitors harder to do cleanly.
  • It has historically leaned on a software partner ecosystem rather than a single polished end-user product, so the buying experience and interface quality vary depending on which partner application sits on top of CalAmp data.
  • Newer, well-capitalised competitors such as Samsara and Motive have captured significant market share with more unified hardware-software products, and CalAmp market position has weakened relative to them.
  • As a private company since 2024, financial transparency that public-market buyers previously had access to (quarterly filings, analyst coverage) is now reduced.

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

Pricing, plan by plan

CalAmp

On request
  • CalAmp Telematics Cloud$undefined/year
    • Hardware and subscription priced together, no published rate
    • Cost varies by device type, data plan and partner/direct sales channel

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

Which should you pick?

Choose CalAmp if

  • You need gps tracking hardware.
  • You work on Web, iOS, Android.
  • You also want telematics cloud platform.
CalAmp review

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Questions people ask

Is CalAmp or ArcGIS Survey123 better?
Neither clearly leads. CalAmp starts at On request and ArcGIS Survey123 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CalAmp or ArcGIS Survey123?
CalAmp starts at On request and ArcGIS Survey123 at On request.
Does CalAmp or ArcGIS Survey123 run on more platforms?
CalAmp runs on Web, iOS, Android. ArcGIS Survey123 runs on Web, iOS, Android, Windows.
What is CalAmp best used for?
CalAmp is most often used for a software company or system integrator wanting telematics hardware and a data api to build a custom fleet application on top of, a fleet needing basic gps tracking, driver behaviour and diagnostic alerting without a full bi-grade analytics suite, an asset-heavy operation needing non-powered trailer and equipment tracking alongside vehicle telematics, a buyer specifically wanting a hardware-plus-cloud vendor rather than a software-only platform layered on third-party devices. Of those, a software company or system integrator wanting telematics hardware and a data api to build a custom fleet application on top of and a fleet needing basic gps tracking, driver behaviour and diagnostic alerting without a full bi-grade analytics suite are not what ArcGIS Survey123 is typically brought in for.
What can CalAmp do that ArcGIS Survey123 cannot?
CalAmp covers GPS tracking hardware, Telematics Cloud platform, Driver behaviour monitoring, Asset tracking. ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write.

Answered from the vendors’ own pages

CalAmp: Is CalAmp still in business?

Yes. It completed a fast Chapter 11 restructuring in 2024, eliminating roughly $230 million in debt, and is now privately held by Lynrock Lake Master Fund LP.

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

CalAmp: Does CalAmp sell directly to fleets or through partners?

Both, but a significant part of its business is providing hardware and data APIs to software partners who build the end-user fleet application.

ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

CalAmp: Is pricing published?

No. Hardware and subscription costs are combined and quoted, varying by device type, data plan and sales channel.

ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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