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Maps · head to head

ArcGIS Survey123 vs IndoorAtlas

ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Rated
-
Full reviewWebsite
IndoorAtlas logo

IndoorAtlas

Maps

Indoor positioning and navigation solutions using the Earth's magnetic field, WiFi, and Bluetooth beacons

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only IndoorAtlas has a free tier, so it costs nothing to try first.
  • Each has a real cost: ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.; IndoorAtlas requires labor-intensive fingerprinting process, walking every corridor to build magnetic map for each venue
  • They diverge on capability: ArcGIS Survey123 covers XLSForm authoring, IndoorAtlas covers Core Functionality.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Survey123 and IndoorAtlas actually diverge.

Attributes where ArcGIS Survey123 and IndoorAtlas differ
AttributeArcGIS Survey123IndoorAtlas
Starting priceOn requestFree
Pricing modelPer user per year by ArcGIS user typefreemium
Free tierNoYes
PlatformsWeb, iOS, Android, WindowsiOS, Android, Web
FoundedUnknown2012

Identical on both: user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

Only in IndoorAtlas

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot IndoorAtlas
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot IndoorAtlas
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot IndoorAtlas
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot IndoorAtlas

IndoorAtlas

  • Routing customers to deals in large retail spacesnot ArcGIS Survey123
  • Guiding visitors through shopping centers and airportsnot ArcGIS Survey123
  • Optimizing workplace space with movement analyticsnot ArcGIS Survey123
  • Tracking dwell times and visitor movement patternsnot ArcGIS Survey123

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

IndoorAtlas

  • Requires labor-intensive fingerprinting process, walking every corridor to build magnetic map for each venue
  • Magnetic signatures degrade over time, requiring periodic re-fingerprinting as the environment changes
  • Magnetic interference from external sources and devices disrupts positioning accuracy
  • Positioning inconsistent across different smartphone models due to magnetometer heterogeneity
  • High cost to deploy and maintain, with expensive implementation for wide-scale adaptation

Pricing, plan by plan

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

IndoorAtlas

Free
  • TrialFree
    • 1 venue
    • 10 end-users
    • 14 days data retention
  • Develop Lite$59/month
    • 1 venue
    • 20 end-users
    • 30 days data retention
  • Develop$400/month
    • unlimited venues
    • 50 end-users
    • 1 hour monthly support
  • Pro$349/month per venue
    • unlimited venues and end-users
    • supports up to 10,000 m² per venue
    • basic technical support

Which should you pick?

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Choose IndoorAtlas if

  • You need core functionality.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want user interface.
IndoorAtlas review

Questions people ask

Is ArcGIS Survey123 or IndoorAtlas better?
Neither clearly leads. ArcGIS Survey123 starts at On request and IndoorAtlas at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Survey123 or IndoorAtlas?
IndoorAtlas has a free tier; the other does not. Paid plans start at On request for ArcGIS Survey123 and Free for IndoorAtlas.
Does ArcGIS Survey123 or IndoorAtlas run on more platforms?
ArcGIS Survey123 runs on Web, iOS, Android, Windows. IndoorAtlas runs on iOS, Android, Web.
Can I use IndoorAtlas for free?
Yes. IndoorAtlas has a free tier, so you can try it without paying. ArcGIS Survey123 starts at On request.
What is ArcGIS Survey123 best used for?
ArcGIS Survey123 is most often used for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. Of those, a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import and a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard are not what IndoorAtlas is typically brought in for.
What can ArcGIS Survey123 do that IndoorAtlas cannot?
ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write. IndoorAtlas covers Core Functionality, User Interface.

Answered from the vendors’ own pages

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

IndoorAtlas: How does IndoorAtlas determine positioning without beacons or hardware?

IndoorAtlas uses patented geomagnetic fusion technology that maps the Earth's magnetic field patterns inside buildings through a process called magnetic fingerprinting. The technology combines magnetometer data with other sensors like WiFi and Bluetooth for robust positioning.

Source
ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

IndoorAtlas: What is the initial setup process for IndoorAtlas?

Setup requires fingerprinting the venue by systematically walking through all corridors and spaces to build a magnetic map. The platform then identifies problematic areas through red (conflicting data), blue (insufficient coverage), and path orientation errors that require correction before the map is production-ready.

Source
ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

IndoorAtlas: What are IndoorAtlas's pricing plans?

IndoorAtlas offers production subscriptions starting at 349 euros per month per venue, with a development plan at 400 euros per month. A free tier is available for developers to start building.

Source
ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

IndoorAtlas: How accurate is IndoorAtlas positioning?

IndoorAtlas claims industry-leading accuracy down to 50 centimeters using its 6-layer sensor fusion core across diverse environments, though accuracy varies based on building magnetic patterns and requires careful calibration.

Source
ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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