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Maps · head to head

ArcGIS Survey123 vs Lytx

ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Free plan
No
Full reviewWebsite
Lytx logo

Lytx

Fleet Management

Video telematics with human event review and a structured driver coaching programme

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.; Lytx the driver-facing lens is the main deployment obstacle, and fleets have faced formal union objections, grievance procedures and driver resignations over interior cameras regardless of how the data is used.
  • They diverge on capability: ArcGIS Survey123 covers XLSForm authoring, Lytx covers Machine vision event detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Survey123 and Lytx actually diverge.

Attributes where ArcGIS Survey123 and Lytx differ
AttributeArcGIS Survey123Lytx
Pricing modelPer user per year by ArcGIS user typequote
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android
CategoryMapsFleet Management

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

Only in Lytx

  • Machine vision event detection
  • Reviewed events
  • Driver coaching workflow
  • Risk scoring
  • Continual recording option
  • Fleet tracking and compliance

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot Lytx
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot Lytx
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot Lytx
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot Lytx

Lytx

  • A haulage or waste fleet with rising insurance premiums that needs defensible video evidence and a documented coaching programme to renegotiate covernot ArcGIS Survey123
  • An operator facing repeated nuisance claims where exonerating footage settles disputes before they reach litigationnot ArcGIS Survey123
  • A safety team that wants reviewed, filtered events rather than an alert stream its managers will stop reading within a fortnightnot ArcGIS Survey123
  • A fleet already running Geotab or Samsara for telematics that wants a dedicated video safety layer on topnot ArcGIS Survey123

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

Lytx

  • The driver-facing lens is the main deployment obstacle, and fleets have faced formal union objections, grievance procedures and driver resignations over interior cameras regardless of how the data is used.
  • Agreements are normally 36 months per device, so a fleet that shrinks or reassigns vehicles mid-term keeps paying for units it no longer runs, and the hardware has no resale value.
  • Human review introduces a delay between the event and the coachable clip, so it is not the tool for real-time intervention, and vendors offering instant in-cab alerts do that part better.
  • Core telematics such as maintenance, routing and asset tracking is thinner than on dedicated fleet platforms, so many customers run Lytx alongside another system and pay twice for GPS tracking.
  • The programme only pays back if managers hold coaching sessions consistently, which is a recurring labour cost the business case usually omits, and fleets that cannot staff it see no measurable change in incident rates.

Pricing, plan by plan

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

Lytx

On request
  • Lytx$undefined/year
    • Per vehicle per month, device and review service bundled
    • Terms are typically 36 months per installed device
    • Continual recording and extended retention priced as upgrades

Which should you pick?

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Choose Lytx if

  • You need machine vision event detection.
  • You work on Web, iOS, Android.
  • You also want reviewed events.
Lytx review

Questions people ask

Is ArcGIS Survey123 or Lytx better?
Neither clearly leads. ArcGIS Survey123 starts at On request and Lytx at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Survey123 or Lytx?
ArcGIS Survey123 starts at On request and Lytx at On request.
Does ArcGIS Survey123 or Lytx run on more platforms?
ArcGIS Survey123 runs on Web, iOS, Android, Windows. Lytx runs on Web, iOS, Android.
What is ArcGIS Survey123 best used for?
ArcGIS Survey123 is most often used for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. Of those, a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import and a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard are not what Lytx is typically brought in for.
What can ArcGIS Survey123 do that Lytx cannot?
ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write. Lytx covers Machine vision event detection, Reviewed events, Driver coaching workflow, Risk scoring.

Answered from the vendors’ own pages

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

Lytx: Can I run Lytx without a driver-facing camera?

Yes, road-facing only configurations are available and are what most fleets deploy first to reduce resistance. You lose distraction and seatbelt detection, which is a large part of the risk model.

ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

Lytx: Who watches the footage?

Flagged events go to Lytx reviewers, then to your safety managers. Continuous footage is not routinely watched; it is retained and pulled on request for incidents and claims.

ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

Lytx: Does it replace my telematics platform?

It can, but most large fleets keep their existing tracking platform and integrate Lytx for video and coaching. Budget for both if that is the plan.

ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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