Maps · pricing
ArcGIS Survey123 pricing
ArcGIS Survey123 publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 1 September 2026, ArcGIS Survey123 pricing is on request across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- On request
- Model
- Per user per year by ArcGIS user type
- Tiers
- 3
- Free tier
- Not on record
ArcGIS Survey123 plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Survey123 app | Free | 3 | Entry tier |
| Creator user type | On request | 4 | Priced on request |
| Mobile Worker user type | On request | 3 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Survey123 app
FreeThe entry tier. It covers no separate charge for the app itself, requires an arcgis online or enterprise organisation, public surveys can be completed without a licence.
Creator user type
On requestOver Survey123 app, this tier adds:
- Required to author and publish surveys
- Foundational user type, can administer the organisation
- Includes an annual credit allowance
- Public marketplace listings have shown around $700 per year
Mobile Worker user type
On requestOver Creator user type, this tier adds:
- Required for each person completing a secure survey
- Dependent user type, must be added to an organisation with a foundational licence
- Public marketplace listings have shown around $400 per year
Where ArcGIS Survey123 stops being free
Survey123 app, Free
- No separate charge for the app itself
- Requires an ArcGIS Online or Enterprise organisation
- Public surveys can be completed without a licence
No paid tier on record
ArcGIS Survey123 lists a free tier and no priced tier above it in the record we hold.
What the product covers
The full ArcGIS Survey123 feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- XLSForm authoring
- Web designer
- Offline collection
- Direct ArcGIS write
- Repeats and nested records
- Media and signature capture
- Webhooks and integration
- Reports
- Survey123 Connect
People bring ArcGIS Survey123 in for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. If that is not the job you are buying for, the alternatives to ArcGIS Survey123 are worth a look before you commit to a tier.
How that compares in Maps
Too few maps tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| ArcGIS Survey123 (this page) | On request | Per user per year by ArcGIS user type | - | |
| Leica Infinity | On request | quote | - | vs ArcGIS Survey123 |
| Foursquare Spatial Studio | On request | quote | - | vs ArcGIS Survey123 |
| Potree | Free | Open source, no licence fee | - | vs ArcGIS Survey123 |
| Cesium ion | Free, then $149/month | Per month by storage, streaming and gigapixels | - | vs ArcGIS Survey123 |
| onX Maps | On request | Separate per-product subscriptions, per user per year | - | vs ArcGIS Survey123 |
| Fused | Free, then $20/month | Per month by compute tier | - | vs ArcGIS Survey123 |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the ArcGIS Survey123 badges page.
Before you pay for ArcGIS Survey123
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare ArcGIS Survey123 against the tools that do have one before committing.
ArcGIS Survey123 runs on web, ios, android, windows, and is published by Esri of Redlands, California, United States. The full record is on the ArcGIS Survey123 review, and the rest of the category is under best maps tools.
ArcGIS Survey123 pricing questions
- How much does ArcGIS Survey123 cost?
- ArcGIS Survey123 publishes 3 tiers, from Free for Survey123 app up to On request for Mobile Worker user type. The cheapest paid tier is Free.
- Does ArcGIS Survey123 have a free plan?
- Not on the record we hold: ArcGIS Survey123 is listed as Per user per year by ArcGIS user type. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Survey123 app and Creator user type on ArcGIS Survey123?
- Creator user type costs On request against Free, and adds required to author and publish surveys, foundational user type, can administer the organisation, includes an annual credit allowance, public marketplace listings have shown around $700 per year.
- Which maps tools can I use without paying?
- 4 of the 8 maps tools listed alongside ArcGIS Survey123 have a free tier: Potree, Cesium ion, Fused, GRASS GIS.
- What am I actually paying for with ArcGIS Survey123?
- The record lists 9 features across 1 area: other. In practice it is brought in for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal.
- Does ArcGIS Survey123 charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these ArcGIS Survey123 prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare ArcGIS Survey123 against before paying?
- The closest maps tools in this directory are Leica Infinity, Foursquare Spatial Studio, Potree, Cesium ion. Each has a side-by-side comparison with ArcGIS Survey123 covering price, platforms and features.