Sales Enablement · head to head
Brainshark vs Catalyst

Catalyst
Customer Success
Customer Success Platform Built by CSMs
- From
- $500/month
- Rated
- -
The short version
- Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; Catalyst pricing is custom and not published, requiring sales contact
- They diverge on capability: Brainshark covers Content authoring, Catalyst covers Health scoring.
Where they differ
Only the attributes on which Brainshark and Catalyst actually diverge.
| Attribute | Brainshark | Catalyst |
|---|---|---|
| Starting price | On request | $500/month |
| Pricing model | Unknown | subscription |
| Platforms | Web, Ios, Android | Web, Mobile |
| Category | Sales Enablement | Customer Success |
| Founded | 1999 | 2017 |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Brainshark
- Content authoring
- Video coaching
- Training
- Assessments
- Analytics
- Microsoft Dynamics
- Highspot
- Ios support
Only in Catalyst
- Health scoring
- Playbooks
- Journey builder
- 360 customer view
- Revenue intelligence
- HubSpot
- Segment
Both cover
- Salesforce
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Brainshark
- Customer Success
- Sales Readinessnot Catalyst
- Content Authoringnot Catalyst
Catalyst
- Customer Success
- Csm Toolsnot Brainshark
- Automationnot Brainshark
Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Brainshark
- User interface feels outdated with limited formatting customization options
- Branching feature is very limited compared to competitors
- Course catalog and transcript management in Salesforce are clunky and unintuitive
- Administrative controls are complex and adjusting settings takes longer than expected
Catalyst
- Pricing is custom and not published, requiring sales contact
- Integration complexity for organizations with non-standard tech stacks
Pricing, plan by plan
Brainshark
On requestNo published plan breakdown. See the Brainshark review.
Catalyst
$500/month- Essential$500/month
- Health scores
- Automation
- Reporting
- Enterprise$1500/month
- Custom integrations
- Advanced analytics
- Dedicated support
Which should you pick?
Choose Brainshark if
- You need content authoring.
- You work on Web, Ios, Android.
- You also want video coaching.
Choose Catalyst if
- You need health scoring.
- You work on Web, Mobile.
- You also want playbooks.
Questions people ask
- Is Brainshark or Catalyst better?
- Neither clearly leads. Brainshark starts at On request and Catalyst at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Brainshark or Catalyst?
- Brainshark starts at On request and Catalyst at $500/month.
- Does Brainshark or Catalyst run on more platforms?
- Brainshark runs on Web, Ios, Android. Catalyst runs on Web, Mobile.
- What is Brainshark best used for?
- Brainshark is most often used for customer success, sales readiness, content authoring. Of those, sales readiness and content authoring are not what Catalyst is typically brought in for.
- What can Brainshark do that Catalyst cannot?
- Brainshark covers Content authoring, Video coaching, Training, Assessments. Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Both handle Salesforce, Slack, Web support.
Answered from the vendors’ own pages
Brainshark: What is Brainshark primarily used for?
Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.
SourceCatalyst: Is Catalyst still separate after the Totango merger?
Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.
SourceBrainshark: Does Brainshark integrate with PowerPoint?
Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.
SourceCatalyst: Does Catalyst integrate with Salesforce?
Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.
SourceBrainshark: Can Brainshark track employee training completion?
Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.
SourceCatalyst: Who should use Catalyst?
Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.
SourceRelated pages
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