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Software · head to head

Homebase vs Zoho CRM

Homebase logo

Homebase

Software

Scheduling, time tracking and HR for hourly teams

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Homebase free Basic plan is capped at 10 employees and a single location; Zoho CRM free tier limited to 3 users only

Where they differ

Only the attributes on which Homebase and Zoho CRM actually diverge.

Attributes where Homebase and Zoho CRM differ
AttributeHomebaseZoho CRM
Pricing modelfreemiumsubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown1996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Homebase

Nothing recorded that Zoho CRM does not also cover.

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

What people use each for

The jobs each tool is most often brought in to do.

Homebase

No use cases recorded yet. See the Homebase review.

Zoho CRM

  • Sales automationnot Homebase
  • Lead managementnot Homebase
  • Customer supportnot Homebase
  • Marketing automationnot Homebase
  • Analytics & reportingnot Homebase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Homebase

  • Free Basic plan is capped at 10 employees and a single location
  • Paid plans are billed per location per month ($30, $70 or $120), so a multi-location business pays the rate again for each site
  • Payroll is a separate add-on at $39 per month plus $6 per month per employee paid
  • Tip Manager and Task Manager are further add-ons billed per location per month on top of the base plan

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Homebase

Free

No published plan breakdown. See the Homebase review.

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Homebase if

  • You want to start without paying.
Homebase review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Homebase or Zoho CRM better?
Neither clearly leads. Homebase starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Homebase or Zoho CRM?
Homebase starts at Free and Zoho CRM at Free.
Does Homebase or Zoho CRM run on more platforms?
Homebase runs on Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Homebase for free?
Both have a free tier, so you can try either at no cost before committing.
What can Homebase do that Zoho CRM cannot?
Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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Related pages

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