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Software · head to head

Freshsales vs HiBob

F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
HiBob logo

HiBob

Software

Modern HR for modern businesses

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; HiBob pricing not publicly displayed; requires contacting sales for custom quote
  • They diverge on capability: Freshsales covers Contact management, HiBob covers Core HR.

Where they differ

Only the attributes on which Freshsales and HiBob actually diverge.

Attributes where Freshsales and HiBob differ
AttributeFreshsalesHiBob
Starting price$19/monthOn request
Founded20102015

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in HiBob

  • Core HR
  • Onboarding
  • Time Off Management
  • Performance Management
  • Compensation
  • People Analytics
  • Engagement
  • Microsoft Teams

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot HiBob
  • Managing deals, pipelines and sales sequencesnot HiBob

HiBob

  • Core HR system of record with automated workflowsnot Freshsales
  • Performance management, learning and skills trackingnot Freshsales
  • US and UK payroll, benefits and time trackingnot Freshsales
  • Workforce planning and compensation review cyclesnot Freshsales
  • Employee self-service for a distributed workforcenot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

HiBob

  • Pricing not publicly displayed; requires contacting sales for custom quote
  • Limited payroll functionality compared to dedicated payroll platforms
  • Smaller integration ecosystem compared to larger HR platforms

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

HiBob

On request
  • Bob$undefined/month
    • Core HR
    • Onboarding
    • Time Off

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose HiBob if

  • You need core hr.
  • You work on Web, iOS, Android.
  • You also want onboarding.
HiBob review

Questions people ask

Is Freshsales or HiBob better?
Neither clearly leads. Freshsales starts at $19/month and HiBob at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or HiBob?
Freshsales starts at $19/month and HiBob at On request.
Does Freshsales or HiBob run on more platforms?
Freshsales runs on Web, Ios, Android. HiBob runs on Web, iOS, Android.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what HiBob is typically brought in for.
What can Freshsales do that HiBob cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. HiBob covers Core HR, Onboarding, Time Off Management, Performance Management. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

HiBob: What modules does HiBob include?

HiBob includes Core HR, Time & Attendance, Performance & Goals, Compensation Management, Global Operations, and Analytics modules that can be selected based on organizational needs.

Source
HiBob: How is HiBob pricing calculated?

HiBob pricing is customized based on company size (1-49, 50-199, 200-999, or 1,000+ employees) and the specific modules selected. Pricing is on a per-employee basis.

Source
HiBob: Does HiBob offer a mobile app?

Yes, HiBob includes mobile app access as part of all plans, allowing employees to manage their HR tasks on the go.

Source
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Related pages

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