Softwr

CRM · head to head

Bitrix24 vs GitLab

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
GitLab logo

GitLab

Technology

The One DevOps Platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); GitLab baseline requires 8 vCPU and 16 GB RAM for single-node installations; resource-intensive
  • They diverge on capability: Bitrix24 covers Contact management, GitLab covers Git repository management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and GitLab actually diverge.

Attributes where Bitrix24 and GitLab differ
AttributeBitrix24GitLab
Pricing modelsubscriptionopen-source
PlatformsWeb, Ios, AndroidLinux, Kubernetes, Docker, Cloud (AWS, GCP, Azure)
CategoryCRMTechnology
Founded20122011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in GitLab

  • Git repository management
  • CI/CD pipelines
  • Issue tracking
  • Code review
  • Wiki
  • Container registry
  • Security scanning
  • Monitoring

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot GitLab
  • Project management with Kanban/Ganttnot GitLab
  • Team collaboration and chatnot GitLab
  • E-commerce integrationnot GitLab

GitLab

  • Git repository management and version controlnot Bitrix24
  • CI/CD pipeline automationnot Bitrix24
  • DevOps and release managementnot Bitrix24
  • Security and compliance workflowsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

GitLab

  • Baseline requires 8 vCPU and 16 GB RAM for single-node installations; resource-intensive
  • PostgreSQL is mandatory; no support for alternative databases
  • Redis or Valkey cache required; adds infrastructure complexity
  • High-availability deployments require inter-node latency below 5 ms; difficult to achieve across geographically distributed sites
  • Requires self-hosting and maintenance; GitLab.com SaaS only available to GitLab team members for administration

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

GitLab

Free

No published plan breakdown. See the GitLab review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose GitLab if

  • You need git repository management.
  • You want to start without paying.
  • You work on Linux, Kubernetes, Docker, Cloud (AWS, GCP, Azure).
  • You also want ci/cd pipelines.
GitLab review

Questions people ask

Is Bitrix24 or GitLab better?
Neither clearly leads. Bitrix24 starts at Free and GitLab at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or GitLab?
Bitrix24 starts at Free and GitLab at Free.
Does Bitrix24 or GitLab run on more platforms?
Bitrix24 runs on Web, Ios, Android. GitLab runs on Linux, Kubernetes, Docker, Cloud (AWS, GCP, Azure).
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what GitLab is typically brought in for.
What can Bitrix24 do that GitLab cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. GitLab covers Git repository management, CI/CD pipelines, Issue tracking, Code review. Both handle Slack.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Share

Related pages

More on Bitrix24

More on GitLab

Keep looking

Other head to heads