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Software · head to head

Bitrix24 vs Boulevard

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Boulevard logo

Boulevard

Software

Client experience platform for salons

From
$175/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Boulevard pricing is charged per location, so a multi site business pays the full plan fee for each site
  • They diverge on capability: Bitrix24 covers Contact management, Boulevard covers Intelligent scheduling.

Where they differ

Only the attributes on which Bitrix24 and Boulevard actually diverge.

Attributes where Bitrix24 and Boulevard differ
AttributeBitrix24Boulevard
Starting priceFree$175/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20122016

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Boulevard

  • Intelligent scheduling
  • Client profiles
  • Point of sale
  • Inventory management
  • Staff management
  • Gift cards & packages
  • Two-way messaging
  • Business analytics

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Boulevard
  • Team chat, tasks and project management in one suitenot Boulevard
  • Telephony and email integrated with customer recordsnot Boulevard
  • Document storage and collaborationnot Boulevard
  • Workflow automation and HR records on the higher tiersnot Boulevard

Boulevard

  • Appointment booking and client management for salons, spas and medspasnot Bitrix24
  • Running point of sale and card payments alongside schedulingnot Bitrix24
  • Automated client messaging, intake forms and marketing campaignsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Boulevard

  • Pricing is charged per location, so a multi site business pays the full plan fee for each site
  • The Essentials plan caps the business at 5 professionals; unlimited professionals require the Premier plan
  • Text and email allowances are metered per plan, with email blasts charged at $0.01 each beyond the plan allocation
  • Forms cost from $65 per month per location unless you are on the top Prestige plan
  • QuickBooks integration is an add on at $45 per month per location
  • ePrescribe is $45 per prescriber on top of the plan
  • Enterprise pricing is by consultation with no published rate

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Boulevard

$175/month
  • Essential$175/month
    • Appointment booking
    • Client management
    • Point of sale
  • Premier$325/month
    • Everything in Essential
    • Advanced booking
    • Marketing tools
  • Prestige$undefined/month
    • Everything in Premier
    • Multi-location
    • API access

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Boulevard if

  • You need intelligent scheduling.
  • You work on Web, Ios, Android, Api.
  • You also want client profiles.
Boulevard review

Questions people ask

Is Bitrix24 or Boulevard better?
Neither clearly leads. Bitrix24 starts at Free and Boulevard at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Boulevard?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $175/month for Boulevard.
Does Bitrix24 or Boulevard run on more platforms?
Bitrix24 runs on Web, Ios, Android. Boulevard runs on Web, Ios, Android, Api.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Boulevard starts at $175/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Boulevard is typically brought in for.
What can Bitrix24 do that Boulevard cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Boulevard covers Intelligent scheduling, Client profiles, Point of sale, Inventory management. Both handle Cloud deployment, Web support.
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