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Software · head to head

Bitrix24 vs GlossGenius

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
GlossGenius logo

GlossGenius

Software

Beautiful booking for beauty pros

From
$24/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • They diverge on capability: Bitrix24 covers Contact management, GlossGenius covers Custom booking pages.

Where they differ

Only the attributes on which Bitrix24 and GlossGenius actually diverge.

Attributes where Bitrix24 and GlossGenius differ
AttributeBitrix24GlossGenius
Starting priceFree$24/month
Free tierYesNo
Founded20122016

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in GlossGenius

  • Custom booking pages
  • Payment processing
  • Client management
  • Automated reminders
  • Marketing tools
  • Website builder
  • Reports & insights
  • Gift cards

Both cover

  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot GlossGenius
  • Team chat, tasks and project management in one suitenot GlossGenius
  • Telephony and email integrated with customer recordsnot GlossGenius
  • Document storage and collaborationnot GlossGenius
  • Workflow automation and HR records on the higher tiersnot GlossGenius

GlossGenius

  • Appointment booking and calendar management for salonsnot Bitrix24
  • Card payments and tipping at the chairnot Bitrix24
  • Client records, forms and waiversnot Bitrix24
  • Memberships and prepaid packagesnot Bitrix24
  • Medspa charting and photo markup on the clinical plansnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

GlossGenius

  • Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
  • Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
  • The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
  • Payroll is a separate add-on at $40 a month plus $6 per staff member

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

GlossGenius

$24/month
  • Standard$24/month
    • Custom booking site
    • Unlimited appointments
    • Client management
  • Gold$48/month
    • Everything in Standard
    • Marketing suite
    • Advanced analytics

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose GlossGenius if

  • You need custom booking pages.
  • You work on Web, Ios, Android.
  • You also want payment processing.
GlossGenius review

Questions people ask

Is Bitrix24 or GlossGenius better?
Neither clearly leads. Bitrix24 starts at Free and GlossGenius at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or GlossGenius?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $24/month for GlossGenius.
Does Bitrix24 or GlossGenius run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. GlossGenius starts at $24/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what GlossGenius is typically brought in for.
What can Bitrix24 do that GlossGenius cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders. Both handle Cloud deployment, Web support, Ios support, Android support.
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