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Software · head to head

Bitrix24 vs Cal.com

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Cal.com logo

Cal.com

Software

Scheduling infrastructure for everyone

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Cal.com free plan limited to single user only
  • They diverge on capability: Bitrix24 covers Contact management, Cal.com covers Custom booking pages.

Where they differ

Only the attributes on which Bitrix24 and Cal.com actually diverge.

Attributes where Bitrix24 and Cal.com differ
AttributeBitrix24Cal.com
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, AndroidWeb, Mobile app, Browser extension
Founded20122021

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Cal.com

  • Custom booking pages
  • Team scheduling
  • Collective scheduling
  • Routing forms
  • Webhooks
  • Google Calendar
  • Outlook
  • Zoom

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Cal.com
  • Team chat, tasks and project management in one suitenot Cal.com
  • Telephony and email integrated with customer recordsnot Cal.com
  • Document storage and collaborationnot Cal.com
  • Workflow automation and HR records on the higher tiersnot Cal.com

Cal.com

  • Schedule meetings and manage availabilitynot Bitrix24
  • Accept payments via Stripe and PayPalnot Bitrix24
  • Integrate with Salesforce and HubSpotnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Cal.com

  • Free plan limited to single user only
  • Free plan restricted to 1 user account
  • Teams plan requires yearly billing at $12/user/month
  • Organizations plan requires yearly billing at $28/user/month
  • Free plan lacks team collaboration features

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Cal.com

Free

No published plan breakdown. See the Cal.com review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Cal.com if

  • You need custom booking pages.
  • You want to start without paying.
  • You work on Web, Mobile app, Browser extension.
  • You also want team scheduling.
Cal.com review

Questions people ask

Is Bitrix24 or Cal.com better?
Neither clearly leads. Bitrix24 starts at Free and Cal.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Cal.com?
Bitrix24 starts at Free and Cal.com at Free.
Does Bitrix24 or Cal.com run on more platforms?
Bitrix24 runs on Web, Ios, Android. Cal.com runs on Web, Mobile app, Browser extension.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Cal.com is typically brought in for.
What can Bitrix24 do that Cal.com cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Cal.com covers Custom booking pages, Team scheduling, Collective scheduling, Routing forms. Both handle Web support.
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Related pages

More on Bitrix24

More on Cal.com

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