Sales Enablement · head to head
Bigtincan vs HeyGen
The short version
- Only HeyGen has a free tier, so it costs nothing to try first.
- Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; HeyGen avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
- They diverge on capability: Bigtincan covers AI content recommendations, HeyGen covers AI avatars.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Bigtincan and HeyGen actually diverge.
Identical on both: pricing model (Unknown), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bigtincan
- AI content recommendations
- Mobile enablement
- Document automation
- Training
- Analytics
- Salesforce
- Microsoft Dynamics
- SAP
Only in HeyGen
- AI avatars
- Text-to-video
- Voice cloning
- Video translation
- API access
- Zapier
- CRM integrations
- Api support
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Bigtincan
- Customer Successnot HeyGen
- Sales Enablementnot HeyGen
- Ai Automationnot HeyGen
HeyGen
- ai tools managementnot Bigtincan
- Workflow automationnot Bigtincan
- Reportingnot Bigtincan
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bigtincan
- No published pricing makes budgeting difficult and requires contacting sales for quotes
- Steep implementation and onboarding costs on top of per-user fees for enterprise plans
- Complex setup process requiring significant organizational change management to adopt
HeyGen
- Avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
- Cannot reliably choreograph natural interactions like walking through a room, using devices, or drinking from objects
- Billing gap between marketed unlimited plans and actual credit consumption is highest complaint with lost credits on failed renders
- Inconsistent lip sync and voice quality with slow processing and occasional moderation blocks without explanation
- Customer support described as non-existent with no way to complain or reach a human representative
Pricing, plan by plan
Bigtincan
On request- SMB$undefined/custom
- Average cost $17,937
- Sales enablement basics
- Mobile access
- Enterprise$undefined/custom
- Average cost $139,644
- Advanced features
- Dedicated support
HeyGen
Free- FreeFree
- 3 videos
- With watermark
- Creator$29/month
- Unlimited videos
- 200 monthly credits
- Pro$99/month
- 2,000 credits
- Advanced features
Which should you pick?
Choose Bigtincan if
- You need ai content recommendations.
- You work on Web, iOS, Android.
- You also want mobile enablement.
Choose HeyGen if
- You need ai avatars.
- You want to start without paying.
- You also want text-to-video.
Questions people ask
- Is Bigtincan or HeyGen better?
- Neither clearly leads. Bigtincan starts at On request and HeyGen at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bigtincan or HeyGen?
- HeyGen has a free tier; the other does not. Paid plans start at On request for Bigtincan and Free for HeyGen.
- Does Bigtincan or HeyGen run on more platforms?
- Bigtincan runs on Web, iOS, Android. HeyGen runs on Web.
- Can I use HeyGen for free?
- Yes. HeyGen has a free tier, so you can try it without paying. Bigtincan starts at On request.
- What is Bigtincan best used for?
- Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, customer success and sales enablement are not what HeyGen is typically brought in for.
- What can Bigtincan do that HeyGen cannot?
- Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. HeyGen covers AI avatars, Text-to-video, Voice cloning, Video translation. Both handle Web support.
Answered from the vendors’ own pages
Bigtincan: Does Bigtincan publish transparent pricing?
No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.
SourceHeyGen: What are HeyGen's pricing plans?
HeyGen offers Free ($0, 3 videos/month with watermark), Creator ($29/month, unlimited videos + 200 monthly credits), Pro ($99/month, more credits), Business ($149/month + $20/seat, 4K rendering), and custom Enterprise pricing.
SourceBigtincan: What is included in Bigtincan's mobile capabilities?
Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.
SourceHeyGen: How does HeyGen's credit system work?
HeyGen uses a credit-based system where Avatar IV video costs 20 credits per minute, video translation costs 5-10 credits per minute. Creator includes 200 credits/month, Pro includes 2,000 credits/month, and Business shares 1,000 credits across the workspace.
SourceBigtincan: Does Bigtincan include AI-powered features?
Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.
SourceHeyGen: What is Digital Twin and how much does it cost?
Digital Twin creates a custom avatar from 2 minutes of recorded footage. Additional avatar slots beyond the default cost $29/month each.
SourceHeyGen: How many languages can HeyGen translate videos into?
HeyGen can translate videos into 175+ languages with AI lip sync, making it useful for global content distribution and localization.
SourceHeyGen: What do users say about HeyGen's ratings?
HeyGen has 4.8/5 on G2 across more than 1,000 reviews and 4.7/5 on Capterra across 313 verified reviews as of June 2026, with avatar quality scoring 9.2/10.
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