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ElevenLabs vs HeyGen

ElevenLabs logo

ElevenLabs

Software

AI voice generation and cloning platform

From
Free
Rated
-
Full reviewWebsite
HeyGen logo

HeyGen

Software

AI video generation with realistic avatars

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ElevenLabs number pronunciation errors: '200000' reads as 'twenty thousand thousand' instead of '200,000'; HeyGen avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
  • They diverge on capability: ElevenLabs covers Text-to-speech, HeyGen covers AI avatars.

Where they differ

Only the attributes on which ElevenLabs and HeyGen actually diverge.

Attributes where ElevenLabs and HeyGen differ
AttributeElevenLabsHeyGen
PlatformsWeb, ApiWeb
Founded20222020

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ElevenLabs

  • Text-to-speech
  • 29 languages
  • Emotion control
  • Speech-to-speech
  • Dubbing

Only in HeyGen

  • AI avatars
  • Text-to-video
  • Video translation
  • Zapier
  • CRM integrations

Both cover

  • Voice cloning
  • API access
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

ElevenLabs

  • ai tools management
  • Workflow automation
  • Reporting

HeyGen

  • ai tools management
  • Workflow automation
  • Reporting

Both are used for ai tools management, workflow automation, reporting, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ElevenLabs

  • Number pronunciation errors: '200000' reads as 'twenty thousand thousand' instead of '200,000'
  • Voice cloning requires professional-grade audio quality; no upfront guidance on technical requirements
  • Email-only support with 5-14 day response times for complex issues; no phone support
  • Pricing unpredictability: actual usage often exceeds advertised estimates due to regenerations needed for quality

HeyGen

  • Avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
  • Cannot reliably choreograph natural interactions like walking through a room, using devices, or drinking from objects
  • Billing gap between marketed unlimited plans and actual credit consumption is highest complaint with lost credits on failed renders
  • Inconsistent lip sync and voice quality with slow processing and occasional moderation blocks without explanation
  • Customer support described as non-existent with no way to complain or reach a human representative

Pricing, plan by plan

ElevenLabs

Free
  • FreeFree
    • 10,000 characters/month
    • 3 custom voices
    • Text-to-speech, speech-to-text access
  • Starter$5/month
    • 30,000 characters/month
    • Commercial license
    • Instant voice cloning
  • Creator$22/month
    • 121,000 characters/month
    • Professional voice cloning
    • Dubbing studio access
  • Pro$99/month
    • 600,000 characters/month
    • Unlimited voice cloning
    • 60-minute extended audio generation

HeyGen

Free
  • FreeFree
    • 3 videos
    • With watermark
  • Creator$29/month
    • Unlimited videos
    • 200 monthly credits
  • Pro$99/month
    • 2,000 credits
    • Advanced features

Which should you pick?

Choose ElevenLabs if

  • You need text-to-speech.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want 29 languages.
ElevenLabs review

Choose HeyGen if

  • You need ai avatars.
  • You want to start without paying.
  • You also want text-to-video.
HeyGen review

Questions people ask

Is ElevenLabs or HeyGen better?
Neither clearly leads. ElevenLabs starts at Free and HeyGen at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ElevenLabs or HeyGen?
ElevenLabs starts at Free and HeyGen at Free.
Does ElevenLabs or HeyGen run on more platforms?
ElevenLabs runs on Web, Api. HeyGen runs on Web.
Can I use ElevenLabs for free?
Both have a free tier, so you can try either at no cost before committing.
What is ElevenLabs best used for?
ElevenLabs is most often used for ai tools management, workflow automation, reporting.
What can ElevenLabs do that HeyGen cannot?
ElevenLabs covers Text-to-speech, 29 languages, Emotion control, Speech-to-speech. HeyGen covers AI avatars, Text-to-video, Video translation, Zapier. Both handle Voice cloning, API access, Web support, Api support.

Answered from the vendors’ own pages

ElevenLabs: Does the free plan include commercial usage rights?

No. The free plan provides 10,000 characters monthly and access to 3 custom voices, but excludes commercial license. Commercial usage rights are only available on paid Starter plan ($5/month) and above.

Source
HeyGen: What are HeyGen's pricing plans?

HeyGen offers Free ($0, 3 videos/month with watermark), Creator ($29/month, unlimited videos + 200 monthly credits), Pro ($99/month, more credits), Business ($149/month + $20/seat, 4K rendering), and custom Enterprise pricing.

Source
ElevenLabs: How many languages does ElevenLabs support?

ElevenLabs supports voice generation in 32+ languages. Professional Voice Cloning (PVC) allows you to create a digital replica of your voice that works across these 32+ languages while maintaining emotional register and prosody.

Source
HeyGen: How does HeyGen's credit system work?

HeyGen uses a credit-based system where Avatar IV video costs 20 credits per minute, video translation costs 5-10 credits per minute. Creator includes 200 credits/month, Pro includes 2,000 credits/month, and Business shares 1,000 credits across the workspace.

Source
ElevenLabs: What are the requirements for voice cloning?

Professional voice cloning requires high-quality audio with RMS between -23dB to -18dB, no background noise, consistent microphone distance, and proper compression. Without meeting these technical requirements, the cloned voice sounds robotic or distorted. ElevenLabs does not disclose these requirements upfront.

Source
HeyGen: What is Digital Twin and how much does it cost?

Digital Twin creates a custom avatar from 2 minutes of recorded footage. Additional avatar slots beyond the default cost $29/month each.

Source
ElevenLabs: How is pricing calculated?

ElevenLabs uses a credit-based system where monthly character limits determine your plan. Free plan has 10,000 characters/month. Starter tier ($5/month) provides 30,000 characters. Creator ($22/month) includes 121,000 credits. Annual billing offers approximately 17% savings (2 free months equivalent).

Source
HeyGen: How many languages can HeyGen translate videos into?

HeyGen can translate videos into 175+ languages with AI lip sync, making it useful for global content distribution and localization.

Source
ElevenLabs: What happens if I exceed my monthly character limit?

Exceeding your monthly quota requires upgrading to a higher plan. Users report pricing unpredictability, with actual usage averaging 220-280 credits per 1,000 characters when accounting for regenerations, often exceeding advertised usage estimates.

Source
HeyGen: What do users say about HeyGen's ratings?

HeyGen has 4.8/5 on G2 across more than 1,000 reviews and 4.7/5 on Capterra across 313 verified reviews as of June 2026, with avatar quality scoring 9.2/10.

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Related pages

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