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Software · head to head

OnBase vs PublicInput

OnBase logo

OnBase

Software

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite
PublicInput logo

PublicInput

Software

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: OnBase covers Content Management, PublicInput covers Virtual Public Meetings.

Where they differ

Only the attributes on which OnBase and PublicInput actually diverge.

Attributes where OnBase and PublicInput differ
AttributeOnBasePublicInput
PlatformsWeb, MobileWeb, Ios, Android
Founded19912014

Identical on both: starting price ($400/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot PublicInput
  • Records Managementnot PublicInput
  • Public Safetynot PublicInput
  • Civic Engagementnot PublicInput

PublicInput

  • Running public comment and community engagement programmes for local governmentnot OnBase
  • Collecting resident feedback across surveys, interactive maps and project websitesnot OnBase
  • Compliant public meeting management for transit agencies, DOTs and MPOsnot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is OnBase or PublicInput better?
Neither clearly leads. OnBase starts at $400/month and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or PublicInput?
OnBase starts at $400/month and PublicInput at $400/month.
Does OnBase or PublicInput run on more platforms?
OnBase runs on Web, Mobile. PublicInput runs on Web, Ios, Android.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what PublicInput is typically brought in for.
What can OnBase do that PublicInput cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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Related pages

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