CRM · head to head
Apptivo vs Twenty
Apptivo
CRM
A bundle of around fifty business apps sold on one per-user subscription
- From
- On request
- Rated
- -
The short version
- Only Twenty has a free tier, so it costs nothing to try first.
- Each has a real cost: Apptivo the tiers gate the number of apps rather than only the depth, so a business that buys Lite at 15 US dollars because of the CRM and later needs an app in the 46-app Premium set faces a 67 per cent per-seat increase to unlock it.; Twenty requires technical expertise to customize and maintain compared to no-code CRM platforms
- They diverge on capability: Apptivo covers CRM core, Twenty covers Open-Source Framework.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Apptivo and Twenty actually diverge.
Identical on both: user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Apptivo
- CRM core
- Invoicing and estimates
- Project management
- Field service
- Help desk
- Procurement and inventory
- Custom apps and fields
- Workflow automation
Only in Twenty
- Open-Source Framework
- Custom Database Objects
- Multiple View Types
- AI Integration
- Workflow Engine
- Data Migration
- API Access
- Multi-Language Support
What people use each for
The jobs each tool is most often brought in to do.
Apptivo
- A ten-person consultancy that wants CRM, project timesheets and invoicing on one subscription instead of stitching three tools togethernot Twenty
- A distributor needing quotes, purchase orders and stock levels against the same customer record without an integration projectnot Twenty
- A service business replacing a spreadsheet-driven help desk that also wants the ticket history visible on the sales contactnot Twenty
- A business already paying separately for CRM, invoicing and project tools that wants to cut vendor count and consolidate billingnot Twenty
Twenty
- Building custom CRM solutions for complex business processesnot Apptivo
- Migrating from Salesforce or HubSpot while maintaining data ownershipnot Apptivo
- Technical teams needing TypeScript-based customizationnot Apptivo
- Organizations requiring self-hosted or air-gapped deploymentsnot Apptivo
- Enterprises combining CRM with AI-powered workflowsnot Apptivo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Apptivo
- The tiers gate the number of apps rather than only the depth, so a business that buys Lite at 15 US dollars because of the CRM and later needs an app in the 46-app Premium set faces a 67 per cent per-seat increase to unlock it.
- Workflow automation is capped at 25 rules on both Lite and Premium, which is low for any business automating more than a basic sales process, and lifting it means jumping to Ultimate at 40 US dollars.
- Each app is shallower than the dedicated product it replaces, so teams that outgrow one module end up buying a specialist tool anyway and lose the single-record advantage that justified the suite.
- There is no free tier, only a 30-day trial, so evaluating the breadth properly against real data requires paying or rushing the trial window.
- The interface is dense and inconsistent between apps because they were built over many years, which lengthens onboarding and produces persistent user complaints in teams that are not technically confident.
Twenty
- Requires technical expertise to customize and maintain compared to no-code CRM platforms
- Self-hosting increases operational overhead and infrastructure costs
- Limited ecosystem of pre-built integrations compared to Salesforce
- Smaller community and third-party extension library than established CRMs
- Enterprise plan requires custom negotiation with no transparent pricing
Pricing, plan by plan
Apptivo
On request- Lite$15/month
- 18 apps
- 100 custom fields per app
- 25 workflows
- Premium$25/month
- 46 apps
- 250 custom fields per app
- 25 workflows
- Ultimate$40/month
- All apps
- 350 custom fields per app
- 150 workflows
- Enterprise$undefined/month
- 500 custom fields per app
- 300 workflows
- 100 custom dashboards
Twenty
Free- Pro$9/month
- Full customization
- Custom apps
- AI Agents
- Organization$19/month
- Everything in Pro
- Row-level permissions
- SAML and OIDC SSO
- Enterprise$null/year
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
Which should you pick?
Choose Apptivo if
- You need crm core.
- You work on Web, iOS, Android.
- You also want invoicing and estimates.
Choose Twenty if
- You need open-source framework.
- You want to start without paying.
- You work on Web, Self-hosted.
- You also want custom database objects.
Questions people ask
- Is Apptivo or Twenty better?
- Neither clearly leads. Apptivo starts at On request and Twenty at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Apptivo or Twenty?
- Twenty has a free tier; the other does not. Paid plans start at On request for Apptivo and Free for Twenty.
- Does Apptivo or Twenty run on more platforms?
- Apptivo runs on Web, iOS, Android. Twenty runs on Web, Self-hosted.
- Can I use Twenty for free?
- Yes. Twenty has a free tier, so you can try it without paying. Apptivo starts at On request.
- What is Apptivo best used for?
- Apptivo is most often used for a ten-person consultancy that wants crm, project timesheets and invoicing on one subscription instead of stitching three tools together, a distributor needing quotes, purchase orders and stock levels against the same customer record without an integration project, a service business replacing a spreadsheet-driven help desk that also wants the ticket history visible on the sales contact, a business already paying separately for crm, invoicing and project tools that wants to cut vendor count and consolidate billing. Of those, a ten-person consultancy that wants crm, project timesheets and invoicing on one subscription instead of stitching three tools together and a distributor needing quotes, purchase orders and stock levels against the same customer record without an integration project are not what Twenty is typically brought in for.
- What can Apptivo do that Twenty cannot?
- Apptivo covers CRM core, Invoicing and estimates, Project management, Field service. Twenty covers Open-Source Framework, Custom Database Objects, Multiple View Types, AI Integration.
Answered from the vendors’ own pages
Apptivo: Does Apptivo have a free plan?
No. There is a 30-day free trial; the cheapest ongoing plan is Lite at 15 US dollars per user per month billed annually.
Twenty: Is Twenty free or paid?
Twenty offers a 30-day free trial without credit card. Cloud plans start at $9 per user per month (Pro) when billed annually, with Organization plan at $19 per user per month.
SourceApptivo: What is the real difference between Lite and Premium?
Mostly app count and dashboards: Lite opens 18 apps, Premium opens 46 with custom dashboards. Check which specific app you need before choosing on price.
Twenty: Can I migrate data from Salesforce or HubSpot?
Yes, Twenty supports CSV and API-based migration from Salesforce and HubSpot, with support for 50,000+ records.
SourceApptivo: Is monthly billing more expensive?
Yes, by roughly a third. Lite is 15 annually versus 20 monthly, Premium 25 versus 30, Ultimate 40 versus 50.
Twenty: What programming languages does Twenty support?
Twenty is built with TypeScript and provides a TypeScript-based Apps framework for creating custom extensions.
SourceApptivo: Are all fifty apps really included?
Only on the top tiers. The lower tiers include a subset, and the app list per tier is the thing to verify before buying.
Twenty: How long does enterprise deployment take?
Enterprise deployment typically takes 1-2 weeks with Onboarding Packs or certified partners.
SourceRelated pages
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- Twenty vs Krayin
- Twenty vs Bigin
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- Twenty vs Salesforce
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