Softwr

Software · head to head

Amity vs ZoomInfo

Amity logo

Amity

Software

Customer Success for Growing Teams

From
$300/month
Rated
-
ZoomInfo logo

ZoomInfo

Software

B2B intelligence and sales acceleration platform

From
On request
Rated
-

The short version

  • Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
  • They diverge on capability: Amity covers Health scores, ZoomInfo covers Contact database.

Where they differ

Only the attributes on which Amity and ZoomInfo actually diverge.

Attributes where Amity and ZoomInfo differ
AttributeAmityZoomInfo
Starting price$300/monthOn request
Pricing modelsubscriptionquote
Founded20142007

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amity

  • Health scores
  • Customer segments
  • Playbooks
  • Task management
  • Alerts
  • Slack
  • Intercom

Only in ZoomInfo

  • Contact database
  • Company intelligence
  • Engagement tools
  • Intent data
  • Chrome extension
  • CRM integration
  • Outlook
  • Gmail

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amity

  • Customer Successnot ZoomInfo
  • Smbnot ZoomInfo
  • Ease Of Usenot ZoomInfo

ZoomInfo

  • Lead generationnot Amity
  • Account-based marketingnot Amity
  • Sales accelerationnot Amity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amity

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

ZoomInfo

  • ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Pricing, plan by plan

Amity

$300/month
  • Starter$300/month
    • Health scores
    • Segments
    • Basic playbooks
  • Growth$600/month
    • Advanced automation
    • Custom reports
    • API

ZoomInfo

On request
  • Enterprise pricing$undefined/month
    • Contact database
    • Intelligence
    • Engagement tools

Which should you pick?

Choose Amity if

  • You need health scores.
  • You also want customer segments.

Choose ZoomInfo if

  • You need contact database.
  • You also want company intelligence.

Questions people ask

Is Amity or ZoomInfo better?
Neither clearly leads. Amity starts at $300/month and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amity or ZoomInfo?
Amity starts at $300/month and ZoomInfo at On request.
Does Amity or ZoomInfo run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Amity best used for?
Amity is most often used for customer success, smb, ease of use. Of those, customer success and smb are not what ZoomInfo is typically brought in for.
What can Amity do that ZoomInfo cannot?
Amity covers Health scores, Customer segments, Playbooks, Task management. ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data. Both handle Salesforce, HubSpot, Web support.

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