Softwr

Telecommunications · head to head

8x8 vs Webex

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Webex logo

Webex

Sales Enablement

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: 8x8 covers Voice calling, Webex covers Screen sharing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and Webex actually diverge.

Attributes where 8x8 and Webex differ
Attribute8x8Webex
Starting price$29.99/monthFree
Free tierNoYes
CategoryTelecommunicationsSales Enablement
Founded19871995

Identical on both: pricing model (subscription), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Google Workspace
  • Ios support

Only in Webex

  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Outlook
  • Google Calendar

Both cover

  • Video meetings
  • Salesforce
  • Microsoft Teams
  • Slack
  • SOC2
  • HIPAA
  • ISO27001
  • Cloud deployment
  • Web support
  • Windows support
  • Macos support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Webex
  • Customer contactnot Webex
  • Remote worknot Webex
  • Continuitynot Webex

Webex

  • Video meetingsnot 8x8
  • Team collaborationnot 8x8
  • Customer callsnot 8x8
  • Trainingnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want team messaging.
8x8 review

Choose Webex if

  • You need screen sharing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want recording.
Webex review

Questions people ask

Is 8x8 or Webex better?
Neither clearly leads. 8x8 starts at $29.99/month and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Webex?
Webex has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Webex.
Does 8x8 or Webex run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
Can I use Webex for free?
Yes. Webex has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Webex is typically brought in for.
What can 8x8 do that Webex cannot?
8x8 covers Voice calling, Team messaging, Call recording, Voicemail. Webex covers Screen sharing, Recording, Virtual backgrounds, Chat. Both handle Video meetings, Salesforce, Microsoft Teams, Slack.
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