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Telecommunications · head to head

RingCentral vs Webex

RingCentral logo

RingCentral

Telecommunications

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite
Webex logo

Webex

Sales Enablement

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: RingCentral covers VoIP calling, Webex covers Video meetings.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which RingCentral and Webex actually diverge.

Attributes where RingCentral and Webex differ
AttributeRingCentralWebex
Starting price$24.99/monthFree
Free tierNoYes
CategoryTelecommunicationsSales Enablement
Founded19991995

Identical on both: pricing model (subscription), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Zoom

Only in Webex

  • Video meetings
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Outlook

Both cover

  • Salesforce
  • Microsoft Teams
  • Slack
  • SOC2
  • HIPAA
  • ISO27001
  • Cloud deployment
  • Web support
  • Windows support
  • Macos support

What people use each for

The jobs each tool is most often brought in to do.

RingCentral

  • Businesses looking for integrated voice, video, and messaging communicationnot Webex
  • Companies needing AI-powered call handling and receptionist featuresnot Webex
  • Organizations requiring Advanced or Ultra tier packages with advanced call queuingnot Webex

Webex

  • Video meetingsnot RingCentral
  • Team collaborationnot RingCentral
  • Customer callsnot RingCentral
  • Trainingnot RingCentral

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Choose Webex if

  • You need video meetings.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want screen sharing.
Webex review

Questions people ask

Is RingCentral or Webex better?
Neither clearly leads. RingCentral starts at $24.99/month and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral or Webex?
Webex has a free tier; the other does not. Paid plans start at $24.99/month for RingCentral and Free for Webex.
Does RingCentral or Webex run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
Can I use Webex for free?
Yes. Webex has a free tier, so you can try it without paying. RingCentral starts at $24.99/month.
What is RingCentral best used for?
RingCentral is most often used for businesses looking for integrated voice, video, and messaging communication, companies needing ai-powered call handling and receptionist features, organizations requiring advanced or ultra tier packages with advanced call queuing. Of those, businesses looking for integrated voice, video, and messaging communication and companies needing ai-powered call handling and receptionist features are not what Webex is typically brought in for.
What can RingCentral do that Webex cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Salesforce, Microsoft Teams, Slack, SOC2.

Answered from the vendors’ own pages

RingCentral: Is there a free trial for RingCentral?

RingCentral offers a 14-day free trial for new subscribers supporting up to 20 phone lines with full feature access. No credit card is required to start the trial.

Source
RingCentral: How much do RingCentral add-ons cost?

AI Receptionist starts at $39/month per user, Conversational Intelligence costs $60/month per user, Call Queues Booster is $35/month, and Business SMS Booster is $25/month. These are optional add-ons separate from base plan pricing.

Source
RingCentral: Can I save money with annual billing on RingCentral?

Yes. RingCentral offers up to 33% savings by paying annually compared to monthly billing. This discount applies across all plan tiers and services.

Source
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