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Telecommunications · head to head

8x8 vs MyOperator

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
MyOperator logo

MyOperator

Telecommunications

Indian cloud call management and WhatsApp platform priced per plan, not per agent

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; MyOperator plans bundle ten users at a fixed price, so a team of three or four pays for ten and the effective per-user cost is two or three times the headline 500 rupees.
  • They diverge on capability: 8x8 covers Voice calling, MyOperator covers IVR and call routing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 8x8 and MyOperator actually diverge.

Attributes where 8x8 and MyOperator differ
Attribute8x8MyOperator
Starting price$29.99/monthOn request
Pricing modelsubscriptionPer month by plan, ten users included
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android, API
Founded1987Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Telecommunications).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Salesforce

Only in MyOperator

  • IVR and call routing
  • Included user count
  • Call recording and reporting
  • WhatsApp Business
  • Toll-free and virtual numbers
  • Whisper and barge
  • CRM integrations and API
  • Auto-dialler

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot MyOperator
  • Customer contactnot MyOperator
  • Remote worknot MyOperator
  • Continuitynot MyOperator

MyOperator

  • A multi-branch Indian clinic that needs patient calls routed to the right location by IVR and every missed call logged for callbacknot 8x8
  • A coaching institute running admissions enquiries where the WhatsApp thread and the phone call must sit against the same leadnot 8x8
  • A D2C brand whose support number must never ring out, needing call distribution across a small team plus recording for quality checksnot 8x8
  • An outbound sales team in India that wants verified caller identity so prospects answer calls from an unknown numbernot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

MyOperator

  • Plans bundle ten users at a fixed price, so a team of three or four pays for ten and the effective per-user cost is two or three times the headline 500 rupees.
  • Truecaller Business verification, which is what actually raises answer rates for Indian outbound calling, starts at 30,000 rupees a month, six times the entry plan price, and is not included at any tier.
  • CRM integrations and API access only appear on the SUV plan at 15,000 rupees a month, so a small business that needs call data in its CRM must pay triple the entry price.
  • Plans are billed yearly, so the advertised monthly figure is an annual commitment in practice and there is no cheap monthly path to trial the product in production.
  • It is an India-focused product with rupee pricing, Indian numbering and India-based support, which makes it unsuitable for businesses whose calling volume sits outside India.

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

MyOperator

On request
  • Sedan$5000/month
    • Billed yearly
    • 10 users included, not priced per agent
    • IVR and call routing
  • SUV$15000/month
    • Billed yearly
    • 10 users included
    • Everything in Sedan
  • AI Team$undefined/month
    • Everything in SUV
    • Voice and chat AI agents
    • AI agent manager and managed build service
  • Enterprise$undefined/month
    • Custom deployment
    • Dedicated success manager
    • SLA-backed uptime

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose MyOperator if

  • You need ivr and call routing.
  • You work on Web, iOS, Android, API.
  • You also want included user count.
MyOperator review

Questions people ask

Is 8x8 or MyOperator better?
Neither clearly leads. 8x8 starts at $29.99/month and MyOperator at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or MyOperator?
8x8 starts at $29.99/month and MyOperator at On request.
Does 8x8 or MyOperator run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. MyOperator runs on Web, iOS, Android, API.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what MyOperator is typically brought in for.
What can 8x8 do that MyOperator cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. MyOperator covers IVR and call routing, Included user count, Call recording and reporting, WhatsApp Business.

Answered from the vendors’ own pages

MyOperator: How is MyOperator priced?

By plan, not by agent. Sedan is 5,000 rupees a month billed yearly including ten users; SUV is 15,000 rupees a month, also for ten users.

MyOperator: What does WhatsApp messaging cost?

It is passed through at Meta rates, roughly 0.95 rupees per marketing conversation and 0.13 rupees for utility and authentication, on top of the plan.

MyOperator: Do I need the SUV plan?

If you want CRM integration, API access, whisper and barge or real-time dashboards, yes. Sedan covers IVR, routing, recording and basic reporting only.

MyOperator: Is there a refund if it does not work out?

MyOperator advertises a 30-day full refund policy, which is unusual for an annually billed Indian telephony product.

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