Is 8x8 or SendGrid better?

Neither clearly leads. 8x8 starts at $29.99/month and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, 8x8 or SendGrid?

SendGrid has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for SendGrid.

Does 8x8 or SendGrid run on more platforms?

8x8 runs on Web, Windows, Macos, Ios, Android. SendGrid runs on Web.

Can I use SendGrid for free?

Yes. SendGrid has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.

What is 8x8 best used for?

8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what SendGrid is typically brought in for.

What can 8x8 do that SendGrid cannot?

8x8 covers Voice calling, Video meetings, Team messaging, Call recording.

Telecommunications · head to head

8x8 vs SendGrid

8x8

Telecommunications

Enterprise-grade unified communications

From: $29.99/month
Rated: -

Full review Website

SendGrid

Email Marketing

Email at scale, proven deliverability, and so much more

From: Free
Rated: -

Full review Website

The short version

Only SendGrid has a free tier, so it costs nothing to try first.
Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; SendGrid free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan

Where they differ

Only the attributes on which 8x8 and SendGrid actually diverge.

Attributes where 8x8 and SendGrid differ
Attribute	8x8	SendGrid
Starting price	$29.99/month	Free
Pricing model	subscription	freemium
Free tier	No	Yes
Platforms	Web, Windows, Macos, Ios, Android	Web
Category	Telecommunications	Email Marketing
Founded	1987	Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

Voice calling
Video meetings
Team messaging
Call recording
Voicemail
Call routing
Analytics
Salesforce

Only in SendGrid

Nothing recorded that 8x8 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

8x8

Business communicationnot SendGrid
Customer contactnot SendGrid
Remote worknot SendGrid
Continuitynot SendGrid

SendGrid

No use cases recorded yet. See the SendGrid review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

SendGrid

Free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
Dedicated IP addresses are only included from the Pro plan at $89.95 per month; Essentials at $19.95 per month lacks a dedicated IP, per Twilio's own pricing page

Pricing, plan by plan

8x8

$29.99/month

Pro$29.99/month
- Calling and meetings
- Video conferencing
- Team messaging
Enterprise$undefined/month
- Everything in Pro
- Advanced analytics
- Dedicated support

SendGrid

Free

No published plan breakdown. See the SendGrid review.

Which should you pick?

Choose 8x8 if

You need voice calling.
You work on Web, Windows, Macos, Ios, Android.
You also want video meetings.

8x8 review

Choose SendGrid if

You want to start without paying.

SendGrid review

Questions people ask

Is 8x8 or SendGrid better?: Neither clearly leads. 8x8 starts at $29.99/month and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or SendGrid?: SendGrid has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for SendGrid.
Does 8x8 or SendGrid run on more platforms?: 8x8 runs on Web, Windows, Macos, Ios, Android. SendGrid runs on Web.
Can I use SendGrid for free?: Yes. SendGrid has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?: 8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what SendGrid is typically brought in for.
What can 8x8 do that SendGrid cannot?: 8x8 covers Voice calling, Video meetings, Team messaging, Call recording.

8x8 vs SendGrid

8x8

SendGrid

The short version

Where they differ

What each one covers

Only in 8x8

Only in SendGrid

What people use each for

8x8

SendGrid

Where each one falls short

8x8

SendGrid

Pricing, plan by plan

8x8

SendGrid

Which should you pick?

Choose 8x8 if

Choose SendGrid if

Questions people ask

Related pages

More on 8x8

More on SendGrid

Keep looking

Other head to heads