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Software · head to head

8x8 Contact Center vs LastPass

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
LastPass logo

LastPass

Software

Simplify online life with LastPass password manager

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only LastPass has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; LastPass free plan limited to 1 device type only
  • They diverge on capability: 8x8 Contact Center covers Voice, LastPass covers Password vault.

Where they differ

Only the attributes on which 8x8 Contact Center and LastPass actually diverge.

Attributes where 8x8 Contact Center and LastPass differ
Attribute8x8 Contact CenterLastPass
Starting price$85/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb, Desktop, Mobile
Founded19872008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in LastPass

  • Password vault
  • Password generator
  • Autofill
  • Security dashboard
  • Dark web monitoring
  • Emergency access
  • Secure notes
  • Digital wallet

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot LastPass
  • Contact centernot LastPass
  • Remote worknot LastPass
  • Customer supportnot LastPass

LastPass

  • Password management and vault storagenot 8x8 Contact Center
  • Multi-device access and autofillnot 8x8 Contact Center
  • Dark web monitoring and security dashboardnot 8x8 Contact Center
  • Team collaboration with shared folders and policiesnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

LastPass

  • Free plan limited to 1 device type only
  • Premium plan costs ~$3/month annually (30% discount applied)
  • Business Teams plan limited to up to 50 users maximum
  • Teams plan offers only 25 security policies
  • Business plan pricing ~$4/user/month
  • Business Max plan costs ~$7/user/month for advanced features

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

LastPass

Free

No published plan breakdown. See the LastPass review.

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose LastPass if

  • You need password vault.
  • You want to start without paying.
  • You work on Web, Desktop, Mobile.
  • You also want password generator.
LastPass review

Questions people ask

Is 8x8 Contact Center or LastPass better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and LastPass at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or LastPass?
LastPass has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for LastPass.
Does 8x8 Contact Center or LastPass run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. LastPass runs on Web, Desktop, Mobile.
Can I use LastPass for free?
Yes. LastPass has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what LastPass is typically brought in for.
What can 8x8 Contact Center do that LastPass cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. LastPass covers Password vault, Password generator, Autofill, Security dashboard.
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