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8x8 Contact Center vs ExpressVPN

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
ExpressVPN logo

ExpressVPN

Software

High-speed, secure, and anonymous VPN service

From
$6.67/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; ExpressVPN the App Store listing (seller Expressco Services, LLC) states subscriptions renew automatically unless canceled at least 24 hours before the end of the billing period, and that any unused portion of a free trial is forfeited on purchase
  • They diverge on capability: 8x8 Contact Center covers Voice, ExpressVPN covers Lightway protocol.

Where they differ

Only the attributes on which 8x8 Contact Center and ExpressVPN actually diverge.

Attributes where 8x8 Contact Center and ExpressVPN differ
Attribute8x8 Contact CenterExpressVPN
Starting price$85/month$6.67/month
PlatformsWeb, Desktop, Ios, AndroidWeb, Desktop, Mobile, Api
Founded19872009

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in ExpressVPN

  • Lightway protocol
  • TrustedServer technology
  • Network Lock kill switch
  • Split tunneling
  • No activity logs
  • Private DNS
  • Speed test
  • MediaStreamer

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot ExpressVPN
  • Contact centernot ExpressVPN
  • Remote worknot ExpressVPN
  • Customer supportnot ExpressVPN

ExpressVPN

  • Vpnnot 8x8 Contact Center
  • Privacynot 8x8 Contact Center
  • Streamingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

ExpressVPN

  • The App Store listing (seller Expressco Services, LLC) states subscriptions renew automatically unless canceled at least 24 hours before the end of the billing period, and that any unused portion of a free trial is forfeited on purchase
  • The same listing caps a single ExpressVPN subscription at 14 simultaneous device connections

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

ExpressVPN

$6.67/month
  • 1 Month$12.95/month
    • 8 devices
    • 94 countries
    • Unlimited bandwidth
  • 12 Months$6.67/month
    • All features
    • 3 months free
    • Best value
  • 6 Months$9.99/month
    • All features
    • 30-day guarantee

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose ExpressVPN if

  • You need lightway protocol.
  • You work on Web, Desktop, Mobile, Api.
  • You also want trustedserver technology.
ExpressVPN review

Questions people ask

Is 8x8 Contact Center or ExpressVPN better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and ExpressVPN at $6.67/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or ExpressVPN?
8x8 Contact Center starts at $85/month and ExpressVPN at $6.67/month.
Does 8x8 Contact Center or ExpressVPN run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. ExpressVPN runs on Web, Desktop, Mobile, Api.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what ExpressVPN is typically brought in for.
What can 8x8 Contact Center do that ExpressVPN cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. ExpressVPN covers Lightway protocol, TrustedServer technology, Network Lock kill switch, Split tunneling. Both handle Web support.
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