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Customer Support · head to head

8x8 Contact Center vs CyberGhost VPN

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
C

CyberGhost VPN

Security & Cybersecurity

A VPN you can trust to protect your online privacy

From
$2.19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; CyberGhost VPN cyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends
  • They diverge on capability: 8x8 Contact Center covers Voice, CyberGhost VPN covers 9000+ servers.

Where they differ

Only the attributes on which 8x8 Contact Center and CyberGhost VPN actually diverge.

Attributes where 8x8 Contact Center and CyberGhost VPN differ
Attribute8x8 Contact CenterCyberGhost VPN
Starting price$85/month$2.19/month
PlatformsWeb, Desktop, Ios, AndroidWeb, Desktop, Mobile
CategoryCustomer SupportSecurity & Cybersecurity
Founded19872011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in CyberGhost VPN

  • 9000+ servers
  • Dedicated streaming servers
  • Gaming servers
  • NoSpy servers
  • Split tunneling
  • Kill Switch
  • Ad blocker
  • Anti-malware

Both cover

  • Web support
  • Desktop support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot CyberGhost VPN
  • Contact centernot CyberGhost VPN
  • Remote worknot CyberGhost VPN
  • Customer supportnot CyberGhost VPN

CyberGhost VPN

  • Vpnnot 8x8 Contact Center
  • Privacynot 8x8 Contact Center
  • Streamingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

CyberGhost VPN

  • CyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

CyberGhost VPN

$2.19/month
  • 1 Month$12.99/month
    • 7 devices
    • 9000+ servers
    • Unlimited bandwidth
  • 2 Years + 2 Months$2.19/month
    • All features
    • Best value
    • 45-day guarantee
  • 6 Months$6.99/month
    • All features
    • 45-day guarantee

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose CyberGhost VPN if

  • You need 9000+ servers.
  • You work on Web, Desktop, Mobile.
  • You also want dedicated streaming servers.
CyberGhost VPN review

Questions people ask

Is 8x8 Contact Center or CyberGhost VPN better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and CyberGhost VPN at $2.19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or CyberGhost VPN?
8x8 Contact Center starts at $85/month and CyberGhost VPN at $2.19/month.
Does 8x8 Contact Center or CyberGhost VPN run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. CyberGhost VPN runs on Web, Desktop, Mobile.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what CyberGhost VPN is typically brought in for.
What can 8x8 Contact Center do that CyberGhost VPN cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. CyberGhost VPN covers 9000+ servers, Dedicated streaming servers, Gaming servers, NoSpy servers. Both handle Web support, Desktop support.
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