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Customer Support · head to head

8x8 Contact Center vs ESET NOD32 Antivirus

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
ESET NOD32 Antivirus logo

ESET NOD32 Antivirus

Security & Cybersecurity

Essential antivirus protection

From
$39.99/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; ESET NOD32 Antivirus the advertised price applies to the first term only, and renewal reverts to the official list price
  • They diverge on capability: 8x8 Contact Center covers Voice, ESET NOD32 Antivirus covers Antivirus & Antispyware.

Where they differ

Only the attributes on which 8x8 Contact Center and ESET NOD32 Antivirus actually diverge.

Attributes where 8x8 Contact Center and ESET NOD32 Antivirus differ
Attribute8x8 Contact CenterESET NOD32 Antivirus
Starting price$85/month$39.99/year
PlatformsWeb, Desktop, Ios, AndroidDesktop
CategoryCustomer SupportSecurity & Cybersecurity
Founded19871992

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in ESET NOD32 Antivirus

  • Antivirus & Antispyware
  • Exploit Blocker
  • Advanced Machine Learning
  • Anti-Phishing
  • UEFI Scanner
  • Script-Based Attack Protection
  • Ransomware Shield
  • Gamer Mode

Both cover

  • Desktop support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot ESET NOD32 Antivirus
  • Contact centernot ESET NOD32 Antivirus
  • Remote worknot ESET NOD32 Antivirus
  • Customer supportnot ESET NOD32 Antivirus

ESET NOD32 Antivirus

  • Antivirus and anti malware protection for home Windows, macOS and Android devicesnot 8x8 Contact Center
  • Blocking phishing and ransomware on personal computersnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

ESET NOD32 Antivirus

  • The advertised price applies to the first term only, and renewal reverts to the official list price
  • Any saving shown is the difference between the introductory price and that list price rather than an ongoing discount
  • Device coverage is chosen at purchase and priced accordingly, so protecting another machine means changing the licence

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

ESET NOD32 Antivirus

$39.99/year
  • NOD32 Antivirus$39.99/year
    • 1 Device
    • Antivirus & Antispyware
    • Anti-Phishing
  • Internet Security$49.99/year
    • 1 Device
    • All NOD32 features
    • Firewall
  • Smart Security Premium$59.99/year
    • 1 Device
    • All Internet Security features
    • Password Manager

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose ESET NOD32 Antivirus if

  • You need antivirus & antispyware.
  • You work on Desktop.
  • You also want exploit blocker.
ESET NOD32 Antivirus review

Questions people ask

Is 8x8 Contact Center or ESET NOD32 Antivirus better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and ESET NOD32 Antivirus at $39.99/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or ESET NOD32 Antivirus?
8x8 Contact Center starts at $85/month and ESET NOD32 Antivirus at $39.99/year.
Does 8x8 Contact Center or ESET NOD32 Antivirus run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. ESET NOD32 Antivirus runs on Desktop.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what ESET NOD32 Antivirus is typically brought in for.
What can 8x8 Contact Center do that ESET NOD32 Antivirus cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. ESET NOD32 Antivirus covers Antivirus & Antispyware, Exploit Blocker, Advanced Machine Learning, Anti-Phishing. Both handle Desktop support.
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