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Software · head to head

8x8 Contact Center vs Malwarebytes

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Malwarebytes logo

Malwarebytes

Software

Protects every device, everywhere

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Malwarebytes has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Malwarebytes free version limited to on-demand scanning and removal; no real-time protection
  • They diverge on capability: 8x8 Contact Center covers Voice, Malwarebytes covers Malware detection & removal.

Where they differ

Only the attributes on which 8x8 Contact Center and Malwarebytes actually diverge.

Attributes where 8x8 Contact Center and Malwarebytes differ
Attribute8x8 Contact CenterMalwarebytes
Starting price$85/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWindows, macOS, iOS, Android
Founded19872008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Malwarebytes

  • Malware detection & removal
  • Ransomware protection
  • Real-time protection
  • Anti-exploit
  • Anti-phishing
  • Browser Guard
  • VPN
  • Brute Force Protection

Both cover

  • Desktop support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Malwarebytes
  • Contact centernot Malwarebytes
  • Remote worknot Malwarebytes
  • Customer supportnot Malwarebytes

Malwarebytes

  • Budget-conscious users performing manual scans via free versionnot 8x8 Contact Center
  • Organisations needing real-time malware and ransomware protection via Premium subscriptionnot 8x8 Contact Center
  • Users combining antivirus with privacy via Premium plus Privacy VPN bundlenot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Malwarebytes

  • Free version limited to on-demand scanning and removal; no real-time protection
  • Upgrade requires purchase of Malwarebytes Premium for automatic protection
  • Privacy VPN add-on requires separate subscription or bundle with Premium

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Malwarebytes

Free

No published plan breakdown. See the Malwarebytes review.

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Malwarebytes if

  • You need malware detection & removal.
  • You want to start without paying.
  • You work on Windows, macOS, iOS, Android.
  • You also want ransomware protection.
Malwarebytes review

Questions people ask

Is 8x8 Contact Center or Malwarebytes better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Malwarebytes at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Malwarebytes?
Malwarebytes has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Malwarebytes.
Does 8x8 Contact Center or Malwarebytes run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Malwarebytes runs on Windows, macOS, iOS, Android.
Can I use Malwarebytes for free?
Yes. Malwarebytes has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Malwarebytes is typically brought in for.
What can 8x8 Contact Center do that Malwarebytes cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Malwarebytes covers Malware detection & removal, Ransomware protection, Real-time protection, Anti-exploit. Both handle Desktop support.
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