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Razorpay
Indian payment gateway for domestic and international card, UPI and wallet acceptance
As of 30 August 2026, Razorpay's pricing is not published; the vendor quotes on request. A payments platform for businesses incorporated in India, settling to Indian bank accounts under RBI regulation. Softwr lists it under E-Commerce.
Overview
What Razorpay does
Razorpay is an Indian payments company providing a gateway for cards, UPI, net banking, wallets and EMI, alongside payment links and pages, split payments through Route, a business banking and payouts product in RazorpayX, and a one-click checkout product. It charges a percentage per domestic transaction with a higher rate on international cards and no setup fee, and it settles into Indian bank accounts. Using it requires an Indian legal entity with the corresponding registration documents, which is the first filter and the one that decides the question for most merchants outside India. The distinguishing fact is regulatory rather than technical. Payment aggregators in India operate under authorisation from the Reserve Bank of India, and that authorisation is a live dependency rather than a formality. Aggregators including Razorpay have previously been prevented from onboarding new merchants while their applications were under consideration, which is a category of risk that does not exist when you integrate a processor in most other markets. If your business depends on a single Indian aggregator, the regulator is part of your continuity planning whether you account for it or not. It is used by Indian D2C brands, SaaS companies billing domestically and marketplaces needing split settlement, and the trade-offs are the usual ones for a percentage-based processor plus a few local specifics. The percentage applies to the full order value including shipping and tax, so thin-margin categories lose more than the headline implies. Settlement runs on a delayed cycle by default with faster settlement sold as a paid add-on, which matters for cash flow in a business buying stock. International acceptance is priced higher and requires separate approval, so cross-border revenue is not simply a toggle. Model the effective rate across all of that rather than comparing the domestic percentage alone.
What people use it for
- An Indian D2C brand needing UPI acceptance alongside cards in a single checkout
- An Indian SaaS business billing domestic customers on recurring mandates
- A marketplace that must split each payment between the platform and its sellers
- A business that needs to take payment without building a website, using links and pages
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Razorpay.
- It requires an Indian legal entity and settles only to Indian bank accounts, so it is not an option for a business incorporated elsewhere no matter how many Indian customers it has.
- The transaction percentage applies to the full order value including shipping and tax rather than to the product price, so low margin categories with heavy shipping give up more of their margin than the quoted rate suggests.
- Payment aggregator authorisation sits with the Reserve Bank of India and has been withheld from aggregators before while applications were reviewed, so a dependency exists that no commercial contract term protects you from.
- Default settlement runs on a delayed cycle with faster settlement sold as a paid add-on, so a business that buys stock from its takings either waits for cash or pays extra for it, and that cost belongs in the effective rate.
- International card acceptance is priced higher and requires separate approval rather than being a configuration change, so cross-border revenue takes longer to switch on and earns less per order than a domestic sale.
Cross-shopped
What people choose instead of Razorpay
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- RazorpayvsHotjar
Hotjar: Understand how users behave on your site
- RazorpayvsMailchimp
Mailchimp: Turn emails into revenue
- RazorpayvsContentful
Contentful: The content platform for the digital-first era
Pricing
What Razorpay costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Domestic Payments
On request
- 2% platform fee per successful transaction across all payment instruments
- GST: 18% applies on the platform fee
- No setup fees, annual maintenance charges, or refund fees
Corporate Cards
On request
- 2.15% platform fee per transaction
International Payments - Cards
On request
- Up to 3% per successful transaction
International Payments - Bank Transfers
On request
- 1% per transaction with zero forex markup
UPI QR Codes
On request
- 0.99% per transaction
Smart Collect
On request
- 1% or Rs. 10 per transaction, whichever is lower
Capabilities
Features
Domestic payment methods
Cards, UPI, net banking, wallets and EMI in one integration
International cards
Cross-border card acceptance at a higher rate, subject to separate approval
Payment links and pages
Takes payment without a website or a developer integration
Route
Splits a single payment between multiple recipients for marketplace and vendor models
RazorpayX
Business banking and automated payouts to vendors and employees
Subscriptions
Recurring billing built on India's mandate and e-mandate rules
Smart Collect
Assigns virtual accounts so bank transfers reconcile against the right customer
Dashboard and reporting
Settlement, refund and dispute management in one interface
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Can I use Razorpay if my company is not in India?
No. It requires an Indian entity and an Indian bank account for settlement. Overseas businesses selling into India need a different arrangement.
What is the real effective rate?
The domestic percentage on the full order value including shipping and tax, plus higher international rates, plus any charge for faster settlement and dispute handling. Compute it from a month of settlement reports, not the pricing page.
How quickly do I get paid?
On a delayed settlement cycle by default, with faster settlement available as a paid feature. Plan working capital around the default, not the add-on.
What is the main structural risk?
Regulatory. Indian payment aggregators operate under RBI authorisation and have previously been barred from onboarding new merchants. Keep a second processor integrated if payments are business-critical.
Does it support recurring billing?
Yes, built on India's mandate and e-mandate framework, which has its own rules on authentication and notification that differ from card-on-file recurring elsewhere.
Keep looking
Where to go from Razorpay
- Razorpay alternativesEvery product people weigh against it
- Razorpay pricingPlans, floors and what the tiers exclude
- Razorpay badgesWhich rules it meets, and the figure behind each
- All E-Commerce softwareThe full category
- Best E-Commerce softwareThe shortlist, and how it was cut
Best E-Commerce software for
Compare Razorpay with
- FullStory
- Hotjar
- Mailchimp
- Contentful
- Klarna
- BigCommerce
- Heartland Retail
- Authorize.net
- Braintree
- Mollie
- Square
- Stripe
- Drip
- Ecwid
- Etsy
- Gumroad
- Inventory Lab
- KORONA POS
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Softwr does not host reviews and shows no star rating for Razorpay, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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