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Woopra vs Crazy Egg

Woopra logo

Woopra

Software

Real-time customer intelligence platform

From
Free
Rated
-
Full reviewWebsite
Crazy Egg logo

Crazy Egg

Software

Website optimization with heatmaps

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Woopra has a free tier, so it costs nothing to try first.
  • Each has a real cost: Woopra the entry Pro plan starts at $999 per month, and no lower or free tier is published; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • They diverge on capability: Woopra covers Real-time analytics, Crazy Egg covers Heatmaps.

Where they differ

Only the attributes on which Woopra and Crazy Egg actually diverge.

Attributes where Woopra and Crazy Egg differ
AttributeWoopraCrazy Egg
Starting priceFree$29/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWebWeb, API
Founded20112006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Woopra

  • Real-time analytics
  • Customer tracking
  • Segmentation
  • Automation
  • Salesforce
  • GDPR
  • Cloud deployment
  • English language support

Only in Crazy Egg

  • Heatmaps
  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Session Recordings
  • Google Analytics
  • Shopify
  • WordPress

Both cover

  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Woopra

  • Tracking individual customer journeys across web, app and support touchpointsnot Crazy Egg
  • Product and behavioural analytics with retention and funnel reportsnot Crazy Egg
  • Triggering downstream actions from customer behaviournot Crazy Egg

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot Woopra
  • Session recordings to see where visitors strugglenot Woopra
  • A/B testing page variantsnot Woopra
  • Snapshot reports comparing behaviour over timenot Woopra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Woopra

  • The entry Pro plan starts at $999 per month, and no lower or free tier is published
  • Single Sign-On requires the Enterprise plan
  • Data warehouse sync, data governance, organisation-level B2B tracking and the AI prediction features are Enterprise only
  • Pro is capped at 50 user seats and 2 years of data retention
  • Dedicated support and onboarding are Enterprise only; Pro gets online support
  • Enterprise is custom priced with no published rate

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

Pricing, plan by plan

Woopra

Free
  • FreeFree
    • Real-time analytics
    • Basic dashboards

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Which should you pick?

Choose Woopra if

  • You need real-time analytics.
  • You want to start without paying.
  • You also want customer tracking.
Woopra review

Choose Crazy Egg if

  • You need heatmaps.
  • You work on Web, API.
  • You also want scrollmaps.
Crazy Egg review

Questions people ask

Is Woopra or Crazy Egg better?
Neither clearly leads. Woopra starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Woopra or Crazy Egg?
Woopra has a free tier; the other does not. Paid plans start at Free for Woopra and $29/month for Crazy Egg.
Does Woopra or Crazy Egg run on more platforms?
Woopra runs on Web. Crazy Egg runs on Web, API.
Can I use Woopra for free?
Yes. Woopra has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Woopra best used for?
Woopra is most often used for tracking individual customer journeys across web, app and support touchpoints, product and behavioural analytics with retention and funnel reports, triggering downstream actions from customer behaviour. Of those, tracking individual customer journeys across web, app and support touchpoints and product and behavioural analytics with retention and funnel reports are not what Crazy Egg is typically brought in for.
What can Woopra do that Crazy Egg cannot?
Woopra covers Real-time analytics, Customer tracking, Segmentation, Automation. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Both handle HubSpot, Web support.

Answered from the vendors’ own pages

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
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