Softwr

Manufacturing · head to head

Hippo CMMS vs Zuper

Hippo CMMS logo

Hippo CMMS

Manufacturing

Straightforward maintenance management, now part of Eptura

From
On request
Rated
-
Full reviewWebsite
Zuper logo

Zuper

Field Service

Field service management with an API-first architecture and heavy integration surface

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hippo CMMS no longer sold as a standalone product, so a new evaluation is really an Eptura evaluation with a different scope and price; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • They diverge on capability: Hippo CMMS covers Interactive site maps, Zuper covers Intelligent dispatch.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hippo CMMS and Zuper actually diverge.

Attributes where Hippo CMMS and Zuper differ
AttributeHippo CMMSZuper
CategoryManufacturingField Service

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hippo CMMS

  • Interactive site maps
  • Preventive maintenance
  • Equipment records
  • Vendor management
  • Mobile access

Only in Zuper

  • Intelligent dispatch
  • Technician mobile
  • Inventory
  • Job costing
  • Open API and webhooks
  • AI agents
  • Customer portal

Both cover

  • Work order management

What people use each for

The jobs each tool is most often brought in to do.

Hippo CMMS

  • Facilities teams wanting a CMMS that a non-specialist can operatenot Zuper
  • Sites where locating an asset on a floor plan is the natural way to find itnot Zuper
  • Existing Hippo customers evaluating whether to stay within Epturanot Zuper
  • Organisations wanting maintenance inside a broader workplace management suitenot Zuper

Zuper

  • A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not Hippo CMMS
  • A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not Hippo CMMS
  • A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not Hippo CMMS
  • A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not Hippo CMMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hippo CMMS

  • No longer sold as a standalone product, so a new evaluation is really an Eptura evaluation with a different scope and price
  • Pricing is not published, which makes it hard to compare against MaintainX or Limble without a sales process
  • The simplicity that was its selling point becomes a ceiling for organisations with complex asset hierarchies
  • Reporting is basic against competitors that have invested heavily in analytics
  • Product direction now follows Eptura workplace strategy rather than maintenance-specific needs

Zuper

  • Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
  • The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
  • Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
  • It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.

Pricing, plan by plan

Hippo CMMS

On request
  • Eptura Asset$undefined/month
    • Work order management
    • Preventive maintenance
    • Asset records

Zuper

On request
  • Starter$undefined/month
    • Core work orders, scheduling and mobile app
    • Standard integrations
    • Priced per user on application
  • Growth$undefined/month
    • Adds inventory, job costing and advanced workflows
    • Quoted on application
  • Enterprise$undefined/month
    • Custom workflows, API access at scale and dedicated support
    • Quoted on application, typically with an annual commitment

Which should you pick?

Choose Hippo CMMS if

  • You need interactive site maps.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
Hippo CMMS review

Choose Zuper if

  • You need intelligent dispatch.
  • You work on Web, iOS, Android.
  • You also want technician mobile.
Zuper review

Questions people ask

Is Hippo CMMS or Zuper better?
Neither clearly leads. Hippo CMMS starts at On request and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hippo CMMS or Zuper?
Hippo CMMS starts at On request and Zuper at On request.
Does Hippo CMMS or Zuper run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Hippo CMMS best used for?
Hippo CMMS is most often used for facilities teams wanting a cmms that a non-specialist can operate, sites where locating an asset on a floor plan is the natural way to find it, existing hippo customers evaluating whether to stay within eptura, organisations wanting maintenance inside a broader workplace management suite. Of those, facilities teams wanting a cmms that a non-specialist can operate and sites where locating an asset on a floor plan is the natural way to find it are not what Zuper is typically brought in for.
What can Hippo CMMS do that Zuper cannot?
Hippo CMMS covers Interactive site maps, Preventive maintenance, Equipment records, Vendor management. Zuper covers Intelligent dispatch, Technician mobile, Inventory, Job costing. Both handle Work order management.

Answered from the vendors’ own pages

Hippo CMMS: Is Hippo CMMS still available?

Not as a standalone purchase. It was acquired by Eptura and its capabilities are part of Eptura Asset. Existing customers are still served.

Zuper: How much does Zuper cost?

It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.

Hippo CMMS: What was distinctive about it?

Interactive facility maps. Placing assets on a floor plan and raising work orders from the drawing is a genuinely different way to navigate a site, and it is why it retained users against slicker competitors.

Zuper: Can Zuper run under Salesforce or HubSpot?

Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.

Hippo CMMS: What does it cost?

Not published. Eptura quotes, which is a change from Hippo, whose pricing was easier to establish.

Zuper: Does it work offline?

The technician mobile app is built to capture work offline and sync when connectivity returns.

Hippo CMMS: Should a new buyer consider it?

Evaluate Eptura Asset on its own terms, against MaintainX and Limble. Choosing it because of Hippo reviews written before the acquisition is a mistake.

Zuper: Is Zuper suitable for a five person contractor?

Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.

Hippo CMMS: What happens to existing customers?

They continue to be supported within Eptura. The practical question is whether the broader workplace suite fits, since that is where the product roadmap now points.

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