Travel · head to head
Stayntouch vs Mews
Stayntouch
Travel
Cloud property management system for independent hotels
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Stayntouch quote-only pricing scaled by rooms, with no published rates; Mews no pricing published on pricing page; specific per-room or per-property costs require requesting a quote
Where they differ
Only the attributes on which Stayntouch and Mews actually diverge.
| Attribute | Stayntouch | Mews |
|---|---|---|
| Platforms | Web, iOS, Android, Cloud | Web |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Stayntouch
- Mobile check-in
- Guest self-service
- Cloud PMS
- Open API
- Housekeeping
- Payments
Only in Mews
Nothing recorded that Stayntouch does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Stayntouch
- Hotels wanting to check guests in away from a fixed desknot Mews
- Properties reducing lobby queuing at peak arrivalnot Mews
- Independents replacing an on-premise PMS with cloudnot Mews
Mews
- Property management system for hotels and accommodationsnot Stayntouch
- Guest experience enhancement with AI-driven preferencesnot Stayntouch
- Revenue optimization and business intelligencenot Stayntouch
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Stayntouch
- Quote-only pricing scaled by rooms, with no published rates
- Mobile-first depends on property-wide wireless coverage that many older hotels do not have
- A smaller vendor than the major PMS providers, with a narrower integration ecosystem
- Strongest in North America, with less coverage elsewhere
Mews
- No pricing published on pricing page; specific per-room or per-property costs require requesting a quote
- Exact implementation fee structure not disclosed
- Revenue Management System (RMS) and Point of Sale (POS) add-on costs not specified
Pricing, plan by plan
Stayntouch
On requestNo published plan breakdown. See the Stayntouch review.
Mews
On requestNo published plan breakdown. See the Mews review.
Which should you pick?
Choose Stayntouch if
- You need mobile check-in.
- You work on Web, iOS, Android, Cloud.
- You also want guest self-service.
Choose Mews if
Nothing in the data separates Mews from Stayntouch on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Stayntouch or Mews better?
- Neither clearly leads. Stayntouch starts at On request and Mews at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Stayntouch or Mews?
- Stayntouch starts at On request and Mews at On request.
- Does Stayntouch or Mews run on more platforms?
- Stayntouch runs on Web, iOS, Android, Cloud. Mews runs on Web.
- What is Stayntouch best used for?
- Stayntouch is most often used for hotels wanting to check guests in away from a fixed desk, properties reducing lobby queuing at peak arrival, independents replacing an on-premise pms with cloud. Of those, hotels wanting to check guests in away from a fixed desk and properties reducing lobby queuing at peak arrival are not what Mews is typically brought in for.
- What can Stayntouch do that Mews cannot?
- Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.
Answered from the vendors’ own pages
Stayntouch: What does Stayntouch cost?
Quoted per property by room count; not published.
Mews: What are the main pricing tiers offered by Mews?
Mews offers three tiers: Essentials (basic PMS with automated payments), Advanced (popular tier with customizable guest journey and SMS check-in), and Enterprise (unlimited integrations and no implementation fees). Specific costs require requesting a quote.
SourceStayntouch: What does mobile-first actually change?
Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.
Mews: What core features are included in the Mews Essentials plan?
Essentials includes property management system, booking engine, guest portal, automated payments platform, 8 Mews Marketplace integrations, 24/7 chatbot support, and exportable reports.
SourceStayntouch: What does it need to work well?
Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.
Mews: What additional features does Mews Advanced tier provide?
Advanced tier (marked as popular) adds AI-driven guest preference summaries, customizable booking engine, custom domain email communications, automated SMS check-in reminders, and digital contactless check-in via phone.
SourceMews: What makes the Mews Enterprise tier different from other plans?
Enterprise tier includes unlimited Mews Marketplace integrations (1,000+), custom dashboards with business intelligence, enhanced data connectors, automated report exports, access to Booking Engine and Channel Manager APIs, and notably eliminates implementation fees.
Source