Automotive · head to head
Shopmonkey vs Audatex
The short version
- They diverge on capability: Shopmonkey covers Digital estimates, Audatex covers Damage assessment.
Where they differ
Only the attributes on which Shopmonkey and Audatex actually diverge.
| Attribute | Shopmonkey | Audatex |
|---|---|---|
| Starting price | $199/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Ios, Android | Web, Mobile, Desktop |
| Founded | 2016 | 1974 |
Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Shopmonkey
- Digital estimates
- Work order management
- Digital inspections
- Customer messaging
- Parts ordering
- Payment processing
- Appointment scheduling
- Reporting & analytics
Only in Audatex
- Damage assessment
- Estimating engine
- Parts pricing
- Labor lookup
- Photo management
- Mobile application
- Report generation
- Quality assurance
Both cover
- Parts suppliers
What people use each for
The jobs each tool is most often brought in to do.
Shopmonkey
- Managing estimates, repair orders and invoicing in an auto repair shopnot Audatex
- Digital vehicle inspections sent to customers by text or emailnot Audatex
- Tracking parts inventory, purchase orders and technician timenot Audatex
Audatex
- Dealership Managementnot Shopmonkey
- Service Schedulingnot Shopmonkey
- Inventory Managementnot Shopmonkey
- Sales Operationsnot Shopmonkey
- Customer Relationshipnot Shopmonkey
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Shopmonkey
- Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
- The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
- Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
- Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
- The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
- Annual billing saves up to 10%, so the monthly premium is roughly 11% higher
Audatex
Nothing recorded yet. See the Audatex review.
Pricing, plan by plan
Shopmonkey
$199/month- Basic$199/month
- Digital estimates
- Work orders
- Customer database
- Professional$329/month
- Everything in Basic
- Digital inspections
- Text/email communication
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Advanced analytics
Audatex
On request- Standard$undefined/month
- Damage assessment
- Estimate creation
- Parts lookup
- Professional$undefined/month
- Advanced assessment
- Mobile estimating
- Claims integration
- Enterprise$undefined/month
- Complete platform
- All modules
- Custom workflows
Which should you pick?
Choose Shopmonkey if
- You need digital estimates.
- You work on Web, Ios, Android.
- You also want work order management.
Choose Audatex if
- You need damage assessment.
- You work on Web, Mobile, Desktop.
- You also want estimating engine.
Questions people ask
- Is Shopmonkey or Audatex better?
- Neither clearly leads. Shopmonkey starts at $199/month and Audatex at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Shopmonkey or Audatex?
- Shopmonkey starts at $199/month and Audatex at On request.
- Does Shopmonkey or Audatex run on more platforms?
- Shopmonkey runs on Web, Ios, Android. Audatex runs on Web, Mobile, Desktop.
- What is Shopmonkey best used for?
- Shopmonkey is most often used for managing estimates, repair orders and invoicing in an auto repair shop, digital vehicle inspections sent to customers by text or email, tracking parts inventory, purchase orders and technician time. Of those, managing estimates, repair orders and invoicing in an auto repair shop and digital vehicle inspections sent to customers by text or email are not what Audatex is typically brought in for.
- What can Shopmonkey do that Audatex cannot?
- Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Both handle Parts suppliers.